Providing support for our diverse university community
The university offers a number of services, tools and resources to help students, faculty, staff and librarians have a safe and supportive campus experience. Familiarize yourself with our supports before you need them.
Get these U of T safety mobile apps
- U of T Campus Safety app is available for free download. Key features include Live chat with Campus Safety; TravelSafer and mobile Bluelight. Additional features: Friend Walk and Support Services assist users worldwide.
- UTAlert and the Alertable app is our rapid notification system for important campus information such as snow closures, building evacuations and safety messages.
Finding immediate help on campus
In an emergency, call 9-1-1 first, then call Campus Safety, which is available all year, 24 hours a day. Campus Safety can direct your call to the right service, if necessary.
U of T Mississauga
Urgent: 905-569-4333
General: 905-828-5200
WalkSafe: 905-607-SAFE (7233)
Community Safety Office: 416-978-1485
Sexual Assault/Domestic Violence:
Trillium Health Partners, Sexual Assault and Domestic Violence Services: 905-848-7580 ext. 2548
Provides immediate help (medical treatment, support, Sexual Assault Evidence Collection Kit). Open 24/7.
U of T St. George
Urgent: 416-978-2222
General: 416-978-2323
TravelSafer: 416-978-SAFE (7233)
Community Safety Office: 416-978-1485
Sexual Assault/Domestic Violence:
Women’s College Hospital, Sexual Assault/Domestic Violence Care Centre: 416-323-6040
Provides immediate help (medical treatment, support, Sexual Assault Evidence Collection Kit). Open 24/7.
U of T Scarborough
Urgent: 416-978-2222
General: 416-287-7398
TravelSafer: 416-287-7022
Community Safety Office: 416-978-1485
Sexual Assault/Domestic Violence:
Scarborough Health Network, Sexual Assault and Domestic Violence Care Centre: 416-495-2555
Provides immediate help (medical treatment, support, Sexual Assault Evidence Collection Kit). Open 24/7.
Tri-campus personal support services
- Mental health supports:
- Students: Visit the Student Mental Health Resource or TELUS Health Student Support which offers 24/7 support via phone or live chat. Call 1-844-451-9700, or if you're outside of North America, 001-416-380-6578.
- Employees: The Employee & Family Assistance Program, provided by TELUS Health, is available to you, your spouse or partner and dependent children.
- Everyone: CAMH Suicide Crisis Helpline 9-8-8
- Sexual Violence Prevention & Support Centre
- Sexual & Gender Diversity Office
Creating a safe place to study and work
The Community Safety Office is a tri-campus service that offers short-term support and assistance to students, staff, faculty members, librarians, departments and organizational units with personal and/or workplace safety concerns, including:
- Stalking and harassment
- Bullying and intimidation
- Threats
- Intimate partner violence
- Family violence
- Workplace conflict and volatile behaviour
Equity & HR support
- Institutional Equity Office, U of T Mississauga and U of T Scarborough Equity, Diversity & Inclusion Offices provide guidance and support to students, staff, faculty and librarians on these respective campuses in resolving issues that involve equity, discrimination or harassment.
- Anti-Racism & Cultural Diversity Office provides services around fostering environments that are intentionally racially diverse and inclusive through the advancement of equitable practices, education and training, and the provision of complaint resolution supports on matters of race, faith and intersecting identities.
- Accessibility For Ontarians With Disabilities Act Office ensures that U of T is meeting the AODA standard obligations as legislated by the Province of Ontario and strives to make the University accessible.
- Divisional HR offices are your employee resource to make complaints, ask questions, or seek support.
Getting assistance while travelling abroad
If you are travelling for university activities and need assistance, here are a few of the supports you can access while abroad:
- Global Affairs Canada: Emergency consular assistance to Canadian citizens abroad
- Government of Canada: Request emergency assistance
- Canadian Embassies and consulates by destination
- International SOS: Students, faculty and staff travelling for university purposes who have registered can also receive emergency support via the mobile app (download via Apple Store or Google Play)
- Student Safety Abroad
Responding to the impact of world events
We are truly a global university community. With students, faculty, staff and alumni from 190 countries around the world we all benefit from the diverse experiences that we are bringing to the classroom, the work environment, and everywhere else on and off campus.
These are some of the supports available to individuals impacted by events outside of Canada:
- Registrar’s Office deals with requests for academic consideration and financial aid; graduate students, we encourage you to contact your department.
- TELUS Health Student Support for 24/7 access to counselling support via phone or live chat from anywhere in the world.
- International students: immigration advising, assistance with health insurance, or other forms of support are encouraged to contact tri-campus International Student Services: U of T St. George, U of T Mississauga, U of T Scarborough
- Student Safety Abroad
- Centre for International Experience
- Research and Academic Resiliency and Adaptation Tool Kit
- Personal Time Off Policy
- Leave of Absence Policy
Offering compassion and care for our community in difficult times
The challenging times being experienced locally and globally may have profound impacts on members of our community. The Institutional Equity Office, in partnership with community partners across the tri-campus, offers programs, supports and resources to support U of T community members navigating work and learning environments at times of global strife and crisis. You can find these resources at EDI in a Global Context.
