Frequently asked questions

Please visit your Faculty’s site for information specific to your program. You can also contact your divisional registrar.

Students have access to a range of student services.

Please visit UTogether's resources for students page, our guide on where to go between classes, U of T's events page, Sports & Recreation and Hart House for more information. 

For campus-specific programming, please refer to the following pages:

• St. George Student Life
• University of Toronto Mississauga  Student Affairs & Services
• University of Toronto Scarborough Department of Student Life

Graduate and professional students can visit the School of Graduate Studies GradHub for the most up-to-date information including links to resources and supports.   

Information and frequently asked questions on research recovery and adaptations can be found at the School of Graduate Studies Research and Academic Resiliency and Adaptation Tool Kit page. The page also includes information on various programs, personal accommodations and financial support. You can also check your Faculty site or contact your Department’s Graduate Chair. 

Please visit this FAQ for international students for information. For additional information, please visit the Vice-Provost Students web site and the Centre for International Experience.

You can find information on technical requirements, adaptive technology, recommended accessories, and internet connectivity on this page. The page also includes an FAQ. We encourage undergraduate students who are facing financial hardship to contact their college or divisional registrar to apply for emergency bursaries, and graduate students to contact the School of Graduate Studies for support.

For further information, please visit the Learning Abroad web site.

If you have questions about employment or equity in the workplace please visit the Division of People Strategy, Equity & Culture webpage. If you work at U of T, more detailed information can be found within the HR Service Centre.

The Centre for Teaching Support & Innovation has resources to help instructors with course planning and best practices in teaching. 

The Quercus Support Resources page may also be useful as you plan. Finally, you may wish to consult your divisional head for additional guidance and resources.

The University has Working Alone Guidelines that include resources available to support members of our community while on our campuses.

If you feel unsafe in the workplace, please speak to your manager, chair or department head. Similarly, if you are concerned about someone in the workplace who is ill and exhibiting COVID-19-like symptoms, speak to your manager, chair or department head.

The procedures in the event of a confirmed case and/or COVID-19 symptoms webpage provides more information.

There have been reports of discriminatory behaviours towards some members of our community. Behaviours and comments that perpetuate stereotypes are harmful and should not be tolerated or condoned. Assessment of risk should be based on exposure history and not on race or ethnicity. We encourage members to reinforce messaging of the University’s commitment to human rights and our values of diversity, inclusion, respect and civility.

Please stay home if you are not well. Take the Province of Ontario's COVID-19 self-assessment to determine what to do next. Note your absence through the student absence declaration tool on ACORN or follow the instructions provided by your faculty or department.

The way you report your short-term absence depends on your academic division (faculty or campus). Some academic divisions use the Absence Declaration tool in ACORN, while others have their own specific procedures for absence reporting or seeking academic consideration outside of the tool.

The University implemented a range of safety measures across our three campuses in response to COVID-19. Please refer to how U of T is promoting a safe environment for more information.

In high-density indoor spaces (where physical distancing is not possible), the use of a medical mask is strongly encouraged. The University is a mask-friendly environment, and we ask everyone to respect each other’s decisions, comfort levels, and health needs. The University will continue to monitor public health conditions to adjust our response as needed, and we will update you on any changes.

In addition, individuals in specific circumstances may continue to be required to wear masks in all settings, subject to changes in provincial or federal requirements, such as those who have been recently exposed to COVID-19 or to someone with symptoms.