Your guide to the 2020-21 school year at U of T

UCheck self-assessment web portal

 

The University of Toronto, in partnership with Thrive Health, has launched the UCheck self-assessment web portal to support the health & safety of our community as we gradually return to campus this fall.

Accessible via web browsers on computers, tablets, and smartphones, UCheck will allow faculty members, librarians, staff, and students to generate a COVID-19 risk status by completing a quick and thorough self-assessment that is tailored to U of T. Once generated, this risk status will recommend whether individuals should visit campus in person. More features will be rolled out in a phased manner.

UCheck is not a contact tracing or exposure notification app. Your individual responses to the self-assessment questionnaire are kept private and will not be received by the University.    

UCheck has been developed in partnership with Thrive Health, a leading healthcare technology company with expertise in protecting individuals’ private health information.

Help keep our U of T community healthy and safe. Visit the UCheck web portal to complete a quick and thorough self-assessment and learn your COVID-19 risk status.

 

An image depicting two hands using a gold iPhone.

Key features

Get assessed in minutes

The self-assessment questionnaire will guide you to appropriate next steps and U of T resources based on current public health recommendations.

Trusted sources

UCheck has been co-developed by the University of Toronto and Thrive Health, based on trusted guidance from Health Canada, and the Government of Canada.

Access from any device

Using the link provided, you can access UCheck from a smartphone, tablet, or desktop.

Protected data

Data are encrypted both in transit and storage and exceeds Personal Health Information Protection Act (PHIPA) and Freedom of Information and Protection of Privacy Act (FIPPA) requirements.

Frequently asked questions

General

UCheck is a web portal that enables faculty members, librarians, staff, and students to generate a COVID-19 risk status by completing a quick and thorough self-assessment that is tailored to U of T. This risk status will inform whether an individual should come to campus or stay home or in their residence room (for those living on campus). UCheck will help the University to better support our workforce and student population as we move into the fall. 

UCheck is not a contact tracing or exposure notification app. Your individual responses to the self-assessment questionnaire are kept private and will not be received by the University.  

UCheck has been developed in partnership with Thrive Health, a leading healthcare technology company with expertise in protecting individuals’ private health information.

Based on responses to the UCheck self-assessment questions, if an individual is at risk of spreading or exposure to COVID-19, they will be provided with a red risk status.

Based on the responses to the UCheck self-assessment questions, if the individual is not at risk of spreading or exposure to COVID-19, they will be provided with a green risk status.

A new risk status is generated each time an individual completes the UCheck questionnaire. Information about what to do when you receive a red or green risk status is included directly in UCheck when you receive each self-assessment result. Further details associated with the responses are provided in the questions below.

It is important to note that a UCheck risk status does not constitute a diagnosis. Please consult your health care provider if you have medical questions.

If you have symptoms of COVID-19, self-isolate and get tested at a COVID-19 assessment centre.

For further direction and to find your local assessment centre please refer to the Ontario Ministry of Health’s COVID-19 webpage.

If you receive a red status, you should:

  • Staff: Please stay home and immediately contact your manager or supervisor to discuss next steps;
  • Faculty members or Librarians: Please stay home and if you need support to manage your  teaching and research on site immediately contact your Dean, Chair, or Academic Director;
  • Students: Please stay home. If you are in residence, please stay in your room and contact residence staff.
    • For assistance contact Telehealth Ontario+1 866-797-0000, your local health care practitioner, or your campus Health and Wellness or Health and Counselling Centre:  
    • St. George: 416-978-8030  
    • UTSC: 416-287-7065  
    • UTM: 905-828-5255  
       

Missing class time? Please note your absence on ACORN. If you would like advice related to your absence, please contact your Registrar’s Office.

Graduate students should contact their Graduate Coordinator or SGS Student Academic Services. 

UCheck also provides aggregate data on red statuses  to health and wellness professionals at the University, as well as managers and Deans, Chairs, or Academic Directors to ensure that individuals who require any additional assistance can be proactively connected to the resources they need. Your individual responses to the self-assessment questionnaire are kept private and will not be received by the University. 

Some groups are at higher risk of getting COVID-19. You may be in an at-risk group if you:

  • are 70 years old or older
  • are getting treatment that compromises (weakens) your immune system (for example, chemotherapy, medication for transplants, corticosteroids, TNF inhibitors)
  • have a condition that compromises (weakens) your immune system (for example, lupus, rheumatoid arthritis, other autoimmune disorder)
  • have a chronic (long-lasting) health condition (for example, diabetes, emphysema, asthma, heart condition)
  • regularly go to a hospital or health care setting for a treatment (for example, dialysis, surgery, cancer treatment)

More information on at risk groups is available from the Ontario Ministry of Health.

If you are in an at risk group and need to be on campus, and are:

  • a student, please contact your campus Health & Wellness/Health & Counseling Centre for next steps;
  • a faculty member, librarian, or staff member, and require an alternative work arrangement or potential accommodation, please contact Health & Well-Being.

More information on at risk groups is available on the Government of Canada website.

UCheck is not mandatory, but it is strongly encouraged as a tool to assist you in determining if you should be on campus or leaving your residence. Self-assessment before coming to campus is required as it helps mitigate the health risks to colleagues and other members of the University community and slows the spread of COVID-19. UCheck is provided as a tool to facilitate this self-assessment.

Athletics & Recreation facilities will require you to display your green status before entering.

If you are a student living in residence, check your status daily. For all other students, faculty, staff, and librarians, we ask that you use UCheck every time you plan to be on campus.

Even if you are not regularly coming to campus, we strongly encourage everyone to check their status via UCheck at least every 5 days. 

Once you log in via ucheck.utoronto.ca, UCheck provides a self-assessment questionnaire to assist you in determining if you should come to campus or leave your residence room.

UCheck will ask you a series of questions that will focus on:

  • If you are experiencing any COVID-19 like symptoms;
  • If you have travelled out of the country;
  • If you have been in close contact with anyone who may have COVID-19, or who may have COVID-19 like symptoms.

Based on your responses, UCheck will identify if you have a green status or a red status. Further instructions on how to proceed are provided by UCheck based on your status.

All members of the University of Toronto community are encouraged to use UCheck as part of our collective efforts to slow the spread of COVID-19.

UCheck provides an opportunity for all University of Toronto students, faculty members, librarians and staff to:

  • Obtain a personal risk status; helping students to decide when to stay home or in residence, and providing guidance to staff, faculty, and librarians as to when they should reach out to their manager, supervisors, or Dean, Chair, or Academic Directors  before proceeding to campus.
  • Securely share their risk status with the people who need to know, while protecting their personal health information.
  • Access resources and educational information provided by the University.

UCheck is available at via web browsers on computers, smartphones, and tablets at ucheck.utoronto.ca.

Employees without access to a smartphone, tablet, or computer should contact their manager, supervisor, or Dean, Chair, or Academic Director before proceeding to campus. Managers, supervisors, or Dean, Chair, or Academic Directors will provide employees with an offline self-assessment form as required.

Students without access to a smartphone, tablet or computer should connect with their Registrar for assistance.

The University of Toronto has partnered with Thrive Health to provide the UCheck web portal. As a healthcare technology company, Thrive Health brings expertise in protecting individuals’ private health information. All data provided or received though the platform is encrypted and your personal information is stored within Canada. Thrive Health follows data security and privacy standards that align with federal and provincial conformance guidelines such as PHIPA, FIPPA, HIPPA, PIPEDA, PCI, and NIST.  UCheck has also been assessed by our FIPPA Office and our U of T Cybersecurity team.

The Canada COVID Alert app is not connected to UCheck; this app and UCheck are complementary. The Canada COVID Alert app provides exposure notification on a broader, national scale. Any information entered into the Canada COVID Alert app is separate from UCheck; we strongly encourage you to use both, given that the Canada COVID Alert app is geared towards safety on a national level, and UCheck is specific to the University community.

UCheck provides aggregate data on red statuses to health and wellness professionals at the University, as well as managers, supervisors, Dean, Chair, or Academic Directors and registrars, to ensure that individuals who require any additional assistance can be proactively connected to the appropriate supports. Individual self-assessment responses are not provided and are kept confidential.

The University’s health and wellness professionals will use this data to track any increases in red statuses to ensure the University can provide a safe working and learning environment.

You log in to UCheck using your UTORid and password. 

Once you register for UCheck, you will receive a reminder to check your risk status every 5 days.

For general comments and questions about UCheck, submit a question to the project team.

Students with questions about their UCheck status should contact their student health & wellness centre and their Registrar.

Faculty, librarians, and staff with questions about their UCheck status should contact their manager, supervisor, or Dean, Chair, or Academic Director.

UCheck is supported by Thrive Health, a leading healthcare technology company. Email support@thrive.health for technical support related to UCheck.

Faculty members, librarians and staff

If you are a faculty member, librarian, or staff member and receive a red status, you should immediately connect with your manager, supervisor, or Dean, Chair, or Academic Director to determine next steps. If you have symptoms of COVID-19, get tested at a COVID-19 assessment centre.

You may also be contacted directly by the University's Health & Well-Being and/or Occupational Health & Safety team to ensure you are supported in receiving any necessary work arrangements, benefits access, or health care.

Absences should continue to be reported through:

  • Employee Self-Service, if you are an active user; or,
  • By notifying your manager or supervisor, who will report the absence to your Divisional HR Office or Departmental Business Officer.

If necessary, based on the nature of your work, you should immediately contact your Manager, Supervisor, Dean, Chair, or Academic Director to discuss next steps and to manage supports for teaching, research or work on site.

Students

Faculty members will expect that students who attend on-campus courses, research and lab work have completed a symptom self-assessment that day prior to attending their on-campus activity.  Using UCheck is an easy way to do that. Anyone with symptoms should not come to campus.

Yes. The ACORN absence self- declaration form informs your registrar that you are unwell and cannot attend campus or academic activities. UCheck is a symptom tracker.

Everyone with symptoms of COVID-19 (e.g., fever, cough, difficulty breathing, etc.) should stay home, not attend campus, classes or work, and self-isolate. If you are living in residence, self-isolate in your room and immediately contact residence staff for further direction and assistance.  

For further direction and to find your local assessment centre please refer to the Ontario Ministry of Health’s COVID-19 webpage. 

  • If you are experiencing severe symptoms call 9-1-1, immediately; otherwise get tested for COVID-19 
  • You may also contact Telehealth Ontario +1 866-797-0000, or your health care practitioner. 

You may also contact your Campus Health and Wellness or Health and Counselling Centre: 

  • St. George: 416-978-8030 
  • UTSC: 416 287-7065 
  • UTM: 905-828-5255 

If you have been advised by a public health authority that you have tested positive for COVID-19, please contact ehs.occhealth@utoronto.ca immediately. 

You may also be contacted directly by the University to ensure that you are supported at this time. 

Missing class time? Please note your absence on ACORN. If you would like advising assistance related to your absence, please contact your Registrar's Office.

Graduate students should contact their Graduate Coordinator or SGS Student Academic Services. 

Please stay at home and get tested at a COVID-19 assessment centre if you have symptoms.  If you live in residence, please stay in your room and contact residence staff.  Following the advice of public health authorities will help to reduce community spread.

Athletics & Recreation facilities will require you to display your green status before entering.

UCheck does not interact with course schedules. If you are unwell and cannot participate in a course, research or lab work, you should complete an absence declaration on ACORN. If you have active symptoms, you are also encouraged to get tested. If you need support, contact your campus student health centre.  If you need assistance regarding academic advising due to an absence, contact your Registrar’s Office for information.

Residence students should complete daily check-ins whether or not they’re leaving residence that day. Completing a check-in is another component of your residence’s and the University’s multi-faceted COVID-19 strategy designed to keep the community healthy and safe.

Managers, supervisors and dean, chair, or academic directors

Employees who receive a red status may require the following supports:

  • Arrangements to work from home if they are well enough to work and can do so remotely; or,
  • Access to sick leave if they are not well enough to work.

In either case, contact Occupational Health & Safety, as well as Health and Well-Being.

This employee may require the following supports:

  • Accommodation to work from home if they can do so remotely;

If the employee is well enough to work while self-isolating, but the duties of their job cannot be done remotely, contact your Divisional HR Office.

In either case, contact Occupational Health & Safety to determine appropriate next steps.

This employee may require the following supports:

  • Accommodation to work from home if they can do so remotely;

If the employee is well enough to work, but the duties of their job cannot be done remotely, contact your Divisional HR Office.

In either case, contact Health and Well-Being to determine appropriate next steps.

Contact Us

Do you still have questions?

Contact us