Open Managed Desktop System

It just works

So you keep working

 

A managed desktop system is a proactive choice departments make to ensure that they have dependable Windows computer systems. Departments make this choice because they recognize the necessity of having reliable computers where data and configuration information are protected.

What is the Open Managed Desktop System?

The Open Managed Desktop System is a combination of technology and best IT management practices. Unlike a “fresh out of the box” computer, the Open Managed Desktop System provides added value by focusing on dependability, affordability and usefulness.

Dependability

Unreliable computers waste valuable staff time and compromise productivity, especially if information is lost. A dependable computer works when you need it. On those rare occasions when problems occur they are quickly fixed and your data is secure. Features of the Open Managed Desktop System (Open MDS) that provide dependability include:

·         Enhanced PC security protects the configuration of the computer against attacks and user error, resulting in fewer problems.

·         Files and configuration information are automatically backed up, which allows recovery within minutes. Files and configuration information are also duplicated on the local system, which protects against network failures.

·         The Open MDS server infrastructure provides a high level of reliability through the use of dual servers, dual firewalls, dual disk controllers and redundant disks that are too costly for individual departments to purchase on their own.


Affordability

IT support costs are contained in several ways. 

·         A consolidated server infrastructure shares server hardware among different departments

·         Consolidation of support staff into a single team provides a depth of expertise and protection against loss of IT support staff to vacations, sick days and jury duty

·         Automatic deployment and recovery systems deliver standardized configurations

·         A strong process of change management documents the exceptions so that IT support staff do not waste time

·         Remote management, remote monitoring and remote control technology allow IT support staff to solve most problems more quickly

Usefulness

Reliable computers allow a department to concentrate on achieving its goals. The Open MDS allows departments to focus IT support on helping users and developing innovative ways of using the information technology.


Pricing

CNS offers the Open Managed Desktop System on a cost recovered basis.

Open MDS – Standard Edition

 

Item

Annual Price

The Protected PC – Standard Edition is a comprehensive support package for a Windows XP Professional workstation. It features strong security that preserves the configuration of the computer. This results in higher degrees of reliability and fault tolerance. Features include:

·          Broad range of application software and hardware supported

·          User help subscription included

·          Change work  

·          1 GB of personal or shared storage on a highly available and backed up server

 

$  631 per year

Open MDS – Foundation  Edition

 

Item

Annual Price

The Protected PC –Foundation Edition provides departments with lower cost access to technology infrastructure and configuration features of the MDS while allowing them to control the incremental cost of service by charging for support work on time and materials basis :

·          Broad range of application software and hardware supported

·          1 GB of personal or shared storage on a highly available and backed up server

 

$  360 per year


Contact Information

For further information, please email david.sutherland@utoronto.ca or call 416-978-4597