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Overview of E-mail Clients and Available Support

The following chart summarizes the comparison.

Individuals who need more information than contained below please contact the Information Commons Help Desk at 978-HELP. Those using a departmental Local Area Network (LAN) should consult with their LAN Administrator as to appropriate e-mail packages for their facility. LAN Administrators should contact the Network Services Group for assistance.

Thunderbird

UTORwebmail

Microsoft Outlook Express Microsoft Outlook/Entourage Apple Mail Windows Mail
University of Toronto Help Desk support yes yes yes no no
UTSC Help Desk Support yes
UTSC has own mail system, refers to IC Help Desk for UTORwebmail
no
limited
yes
UTM Help Desk Support yes
yes
yes
no
yes
Cost free
free
free
Requires purchase of Microsoft Office
Comes with Mac OS X
Reliability high
ok
poor
medium
high
Speed fast
slow
medium
medium
fast
Windows & Macintosh Clients yes yes Windows only yes Mac only
Can access from multiple locations yes yes yes yes yes
Browser Dependence none Internet Explorer, Firefox, or Safari suggested Requires Internet Explorer none none
Concurrent access to multiple accounts or post offices yes no no
yes yes
Offline/ Disconnected Modes yes no yes yes yes
Message Filtering yes yes no yes yes
Access same address book from multiple locations no yes no yes, only with OCFO - free from UofT yes, only with Apple .mac account and iSync
Can avoid storing Password yes no difficult yes yes
Ease of Configuration 10 min to configure no configuration required 10 min to configure 15 min to configure 10 min to configure
Disk space Requirements not including stored messages 6MB; 26MB during installation 4.9-16MB for Firefox depending on Operating System; Internet Explorer included with Windows XP 47MB; 72MB during installation (depends on options selected) 20MB; 35MB for installation (depends on options selected) Included with operating system
Comes Pre-installed with Operating System no no yes no yes
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Page last modified on August 22, 2007, at 11:45 AM