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Configuring iPhone/iPod Touch Mail for UTORmail

UTORmail.ConfigureiPhone History

Hide minor edits - Show changes to markup

January 27, 2009, at 11:19 PM by dky -
January 27, 2009, at 11:18 PM by dky -
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  1. The following screen will appear
to:
  1. The following screen will appear
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  1. x
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January 27, 2009, at 11:15 PM by dky -
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  1. x
January 27, 2009, at 11:14 PM by dky -
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(:tableend:)

to:

(:tableend:) \\

January 27, 2009, at 11:14 PM by dky -
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\\

to:

(:table border=0 cellpadding=0 cellspacing=0:)

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(:tableend:)

January 27, 2009, at 11:11 PM by dky -
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  1. Fill out the information fields as follows:
    * For Name, fill with your name
to:
  1. Fill out the information fields as follows:\\
Deleted lines 112-114:


http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone010.jpg

Changed line 120 from:
  • Server Port 587 \\
to:
  • Server Port 587
Changed lines 122-123 from:
to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone010.jpg


January 27, 2009, at 11:09 PM by dky -
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\

January 27, 2009, at 11:07 PM by dky -
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** For Name, fill with your name

  • Address: Your @utoronto.ca email address
  • Description: UTORmail
to:
  • For Name, fill with your name
  • Address: Your @utoronto.ca email address
Changed lines 96-98 from:
  • Host Name: mailboxNNN.utcc.utoronto.ca (where NNN is replaced with your UTORmail configuration number)
  • User Name: your UTORid
  • Password: Your Password
to:
  • Host Name: mailboxN.utcc.utoronto.ca (where N is replaced with your UTORmail configuration number)
  • User Name: your UTORid
  • Password: Your Password
Changed lines 100-101 from:
  • Host Name: smtp.utoronto.ca
  • User Name: Your UTORid \\
to:
  • Host Name: smtp.utoronto.ca
  • User Name: Your UTORid \\
January 27, 2009, at 11:05 PM by dky -
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  1. Fill out the information fields as follows:: \\
to:
  1. Fill out the information fields as follows: \\
Added line 104:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg \\

Deleted lines 105-107:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg

  1. Scroll down and tap Advanced. \\
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  1. Scroll down and tap Advanced.
    \\
January 27, 2009, at 11:04 PM by dky -
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\\

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\\

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  1. Fill out the information fields as follows:: \\
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  1. Fill out the information fields as follows::
    \\
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  • Outgoing Mail Server (SMTP)
to:
  • Outgoing Mail Server (SMTP)
Added lines 106-107:
  1. Scroll down and tap Advanced. \\
Changed lines 109-110 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone009.jpg \\

Deleted line 110:

Scroll down and tap Advanced. \\

Changed lines 112-113 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone009.jpg \\

to:
  1. The following screen will appear \\
Deleted lines 115-118:
  1. The following screen will appear

    \\
January 27, 2009, at 11:01 PM by dky -
Changed line 90 from:
  1. Page with account information fields appear: \\
to:
  1. Fill out the information fields as follows:: \\
Deleted lines 91-93:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg

Fill out the information fields as follows:

Deleted line 102:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg \\

Changed line 104 from:

Scroll down and tap Advanced. \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg \\

Changed lines 106-107 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone009.jpg \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg \\

Added line 109:

Scroll down and tap Advanced. \\

Changed lines 111-112 from:
  1. The following screen will appear \\
to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone009.jpg \\

Added lines 114-117:
  1. The following screen will appear

    \\
January 27, 2009, at 11:00 PM by dky -
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to:



Deleted lines 80-82:
  1. Tap IMAP:
    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone005.jpg \\
Added lines 83-85:
  1. Tap IMAP:
    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone005.jpg \\
Deleted lines 86-87:
  1. Page with account information fields appear: \\
Deleted lines 87-88:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg
http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg \\

Added lines 89-93:
  1. Page with account information fields appear:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg
    \\
Changed line 104 from:
  • User Name: Your UTORid
to:
  • User Name: Your UTORid \\
Added lines 106-107:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg
\\

January 27, 2009, at 10:58 PM by dky -
Changed line 73 from:
  1. Tap Add Account, select Other and then tap IMAP: \\
to:
  1. Tap Add Account: \\
Added lines 76-77:
  1. Select Other (last option): \\
Added lines 79-80:
  1. Tap IMAP: \\
June 23, 2008, at 04:27 PM by dky -
June 23, 2008, at 04:27 PM by dky -
Changed lines 119-126 from:

Click Continue.

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.


to:
June 23, 2008, at 04:26 PM by dky -
Changed line 99 from:

Scroll down and tap Advanceed. \\

to:

Scroll down and tap Advanced. \\

Added line 101:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone009.jpg \\

Deleted lines 102-103:
  1. Next, you'll be asked to fill in your incoming mail server information. \\
Added lines 104-105:
  1. The following screen will appear \\
Deleted lines 106-110:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone008.jpg

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.
  • Do not fill in your password here \\
Added lines 108-118:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone010.jpg

  • Incoming Settings
    • Use SSL: ON.
    • Authentication: Password.
    • Server Port 993
  • Outgoing Settings
    • Use SSL: ON.
    • Authentication: Password.
    • Server Port 587
      \\
Changed lines 125-173 from:
  1. Next, you'll be asked to configure your incoming mail security:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-security.png
    • Check the box that says Use Secure Sockets Layer (SSL).
    • Authentication should be set to 'Password'.
    • After making these changes, the window should appear as below:


  2. Next, you'll be asked to configure your outgoing mail server:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server.png
    • Outgoing Mail Server should be set to smtp.utoronto.ca
    • Check the box that says Use Secure Sockets Layer (SSL)
    • For "User Name", enter your UTORid.
    • Do not fill in your password here

      Click Continue. This step does take a moment to complete.
      When the process is complete, you will see the following screen:

      http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server2.png

      Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.

  3. Next, you'll see a confirmation screen with the settings you have inputted:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/account-summary.png

    Click Continue.


  4. Next, you'll be told your account has been created:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/conclusion.png

    Click Done. You should now see the main Mail window.


Help Protect Your E-mail with Enhanced Security Network Access

(:include UTORmail.ConfigureSSLMacOSXMail2 lines=2..:)

to:
Changed lines 129-131 from:

http://www.apple.com/support/tiger/mail/

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
to:

http://www.apple.com/support/iphone

June 23, 2008, at 04:23 PM by dky -
Changed lines 106-107 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone008.jpg

June 23, 2008, at 04:22 PM by dky -
Changed lines 84-85 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone004.jpg \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone006.jpg
http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg \\

Changed line 91 from:
  • Incoming Mail Server
to:
  • Incoming Mail Server
Changed lines 95-97 from:
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field. \\
to:
  • Outgoing Mail Server (SMTP)
    • Host Name: smtp.utoronto.ca
    • User Name: Your UTORid
Changed line 99 from:

Click Continue. \\

to:

Scroll down and tap Advanceed. \\

Changed lines 106-107 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-server.png

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone007.jpg

June 23, 2008, at 04:17 PM by dky -
Added lines 23-26:

*WARNING! The POP setting on the iPhone/iPod Touch Mail application, by default, removes all email messages from your UTORmail INBOX. We strongly recommend that customers using iPhone/iPod Touch Mail application use IMAP for incoming mail server.

Changed lines 56-57 from:
** Where "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.
to:
** Where the NN in "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.
Changed line 60 from:
  1. Start Mail. If Mail has not been run before, a new account creation wizard will appear, and you'll see a dialog window similar to the one pictured below: \\
to:
  1. Tap Settings on the home screen: \\
Changed line 62 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/welcome-to-mail.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone001.jpg \\

Deleted line 63:

NOTE: If you don't see this dialog it just means that Mail has been run before, and you need to begin here. \\

Changed lines 65-66 from:

Click Continue. \\

to:
  1. Scroll down and tap Mail: \\
Added line 68:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone002.jpg \\

Deleted lines 69-70:
  1. You'll be presented with the following window: \\
Deleted line 70:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/general-information.png \\

Added lines 72-73:
  1. Tap Add Account, select Other and then tap IMAP: \\
Added lines 75-77:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone003.jpg
http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone004.jpg
http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone005.jpg \\

Deleted lines 78-82:
  • For Account Type, select IMAP
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field. \\
Deleted line 79:

Click Continue. \\

Added lines 81-82:
  1. Page with account information fields appear: \\
Changed lines 84-85 from:
  1. Next, you'll be asked to fill in your incoming mail server information. \\
to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/iphone/iphone004.jpg \\

Added lines 86-96:

Fill out the information fields as follows:

  • For Name, fill with your name
  • Address: Your @utoronto.ca email address
  • Description: UTORmail
  • Incoming Mail Server
  • Host Name: mailboxNNN.utcc.utoronto.ca (where NNN is replaced with your UTORmail configuration number)
  • User Name: your UTORid
  • Password: Your Password
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field. \\
Deleted lines 97-102:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-server.png

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.
  • Do not fill in your password here
    \\
Deleted line 99:

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Added lines 101-102:
  1. Next, you'll be asked to fill in your incoming mail server information. \\
Deleted lines 103-104:
  1. Next, you'll be asked to configure your incoming mail security: \\
Changed lines 105-109 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-security.png

  • Check the box that says Use Secure Sockets Layer (SSL).
  • Authentication should be set to 'Password'.
  • After making these changes, the window should appear as below: \\
to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-server.png

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.
  • Do not fill in your password here \\
Added line 111:

Click Continue. \\

Changed lines 113-114 from:
  1. Next, you'll be asked to configure your outgoing mail server: \\
to:

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Deleted lines 114-119:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server.png

  • Outgoing Mail Server should be set to smtp.utoronto.ca
  • Check the box that says Use Secure Sockets Layer (SSL)
  • For "User Name", enter your UTORid.
  • Do not fill in your password here \\
Changed lines 116-117 from:

Click Continue. This step does take a moment to complete.
When the process is complete, you will see the following screen: \\

to:
  1. Next, you'll be asked to configure your incoming mail security: \\
Changed lines 119-123 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-security.png

  • Check the box that says Use Secure Sockets Layer (SSL).
  • Authentication should be set to 'Password'.
  • After making these changes, the window should appear as below: \\
Deleted line 124:

Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Changed line 127 from:
  1. Next, you'll see a confirmation screen with the settings you have inputted: \\
to:
  1. Next, you'll be asked to configure your outgoing mail server: \\
Changed lines 129-134 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/account-summary.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server.png

  • Outgoing Mail Server should be set to smtp.utoronto.ca
  • Check the box that says Use Secure Sockets Layer (SSL)
  • For "User Name", enter your UTORid.
  • Do not fill in your password here \\
Changed lines 136-137 from:

Click Continue. \\

to:

Click Continue. This step does take a moment to complete.
When the process is complete, you will see the following screen: \\

Added line 139:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

Changed lines 141-142 from:
  1. Next, you'll be told your account has been created: \\
to:

Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Changed lines 143-144 from:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/conclusion.png \\

to:
  1. Next, you'll see a confirmation screen with the settings you have inputted: \\
Changed line 146 from:

Click Done. You should now see the main Mail window. \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/account-summary.png \\

Added line 148:

Click Continue. \\

Changed lines 150-159 from:
to:


  1. Next, you'll be told your account has been created:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/conclusion.png

    Click Done. You should now see the main Mail window.


June 23, 2008, at 03:17 PM by dky -
Added lines 1-150:

(:title Configuring iPhone/iPod Touch Mail for UTORmail:)

Summary: This document provides specific instructions on how to configure the iPhone/iPod Touch Mail application provided with iPhone/iPod Touch firmware for use with UTORmail.

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy. Also, be sure you are connected to the Internet before running Mail.

Configuring Mail for UTORmail

Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Mail (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)Email Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Incoming Server (:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993 (:cellnr:)Outgoing Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, Server port 587, Enable "Use Secure Sockets Layer (SSL)" (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

* Where "your_UTORid" is replaced by your UTORid.
** Where "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.

Setting up your UTORmail account

  1. Start Mail. If Mail has not been run before, a new account creation wizard will appear, and you'll see a dialog window similar to the one pictured below:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/welcome-to-mail.png

    NOTE: If you don't see this dialog it just means that Mail has been run before, and you need to begin here.

    Click Continue.


  2. You'll be presented with the following window:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/general-information.png



    • For Account Type, select IMAP
    • The Account Description, should be UTORmail
    • Full Name should be the name you would like to be displayed with your outgoing email.
    • Enter your UTORmail email address in the last field.

      Click Continue.


  3. Next, you'll be asked to fill in your incoming mail server information.


    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-server.png
    • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
    • Your User Name should be your UTORid.
    • Do not fill in your password here

      Click Continue.

      Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.


  4. Next, you'll be asked to configure your incoming mail security:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-security.png
    • Check the box that says Use Secure Sockets Layer (SSL).
    • Authentication should be set to 'Password'.
    • After making these changes, the window should appear as below:


  5. Next, you'll be asked to configure your outgoing mail server:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server.png
    • Outgoing Mail Server should be set to smtp.utoronto.ca
    • Check the box that says Use Secure Sockets Layer (SSL)
    • For "User Name", enter your UTORid.
    • Do not fill in your password here

      Click Continue. This step does take a moment to complete.
      When the process is complete, you will see the following screen:

      http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server2.png

      Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.

  6. Next, you'll see a confirmation screen with the settings you have inputted:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/account-summary.png

    Click Continue.


  7. Next, you'll be told your account has been created:

    http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/conclusion.png

    Click Done. You should now see the main Mail window.


Help Protect Your E-mail with Enhanced Security Network Access

(:include UTORmail.ConfigureSSLMacOSXMail2 lines=2..:)

Getting Help

http://www.apple.com/support/tiger/mail/

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
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Page last modified on January 27, 2009, at 11:19 PM