Summary: This document provides specific instructions on how to configure Thunderbird application for use with UTORmail, directory, and news services.
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Before You Start
Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.
Installing Thunderbird
Thunderbird is available from the Information Commons Website, or Thunderbird can be downloaded from the Mozilla.com site.
Show Installation Instructions
- Click on the text Click here to start download located on the download Web page (You will need 6 MB for the installer; 52 MB installed).
- Save the file (Thunderbird_Setup_1.5.0.10.exe) to a temporary folder .
- After the download has finished, quit your web browser and disconnect from the UTORdial service.
- Quit any other applications you have running at this time.
- Find the file you downloaded (Thunderbird_Setup_1.5.0.10.exe) and double-click on it. You will see a progress bar as it extracts the files necessary for the installation.
- You will see the Welcome screen. Click Next.
- In the License Agreement screen, read the license agreement carefully, click in the radio button beside "I accept the terms of the License Agreement" and click Next.
- In the Setup Type window, choose "Standard" and click Next.
- Read the Summary to make sure the options you chose are correct and click Next. It will commence installing Mozilla Thunderbird.
- In the next window, make sure the checkbox beside the option to launch Mozilla Thunderbird immediately is deselected and click Finish.
This completes the installation.
Configuring Thunderbird for UTORmail
Quick Reference For Experienced Users
If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.
| General Configuration Values for Thunderbird | ||
| Configuration Setting: | It is looking for the: | Configuration Value: |
| Email Address | Your "@utoronto.ca" email address | your-email-address@utoronto.ca |
| Incoming Server | UTORmail IMAP Server | mailboxNN.utcc.utoronto.ca, enable SSL, port 993 |
| Outgoing Server: | UTORmail SMTP server | smtp.utoronto.ca, enable TLS, port 587 |
| Incoming User name: | your UTORid | your_UTORid |
| Outgoing User name: | your UTORid | your_UTORid |
* Where "your_UTORid" is replaced by your UTORid.
** Where "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.
Creating Your UTORmail Account in Thunderbird
After Thunderbird is installed, run the program.
If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select Don't import anything option and click Next to proceed.
If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select Don't import anything option and click Next to proceed.
To set up your UTORmail account, follow these steps:
- In the New Account Setup window, choose Email Account. Click Next.
- In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.
- In the Server Information window, choose IMAP. In the Incoming Server: field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server: field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.
- In the User Names window, type your UTORid in the fields for Incoming User Name: and Outgoing User Name:. Click Next.
- In the Account Name window, type a name for your account (e.g. "UTORmail" or your "email address"). Click Next.
- In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.
You may be prompted with the dialog box below, asking if you want to make Mozilla Thunderbird your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.
In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password
Help Protect Your E-mail with Enhanced Security Network Access
Enhanced security network access uses Secure Sockets Layer (SSL) as a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends that you do so as soon as possible.
Have your UTORid and password handy and complete the following:
- In Thunderbird, open Tools Menu > Account Settings...
- In the window that opens, select Server Settings from the options on the left. Then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option.
- Click Outgoing Server (SMTP) in the left pane under local folders and than press Edit button to bring up a page similar to the one pictured below.
For "Server name", enter smtp.utoronto.ca.
For "Port", enter 587.
Turn ON the option to "Use name and password"
For "User name", enter your UTORid.
Turn on the option to use "TLS".
Click OK to save the changes and close the window.
Congratulations! You're done configuring your client to send and retrieve email with UTORmail securely.
Advanced Configuration Information
- Open Thunderbird, then open the Tools menu and select Account Settings...
- Ensure there is a checkmark beside Check for new messages at startup.
- Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
- When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect.
- When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect.
- In the pull-down menu beside When I delete a message, choose Mark it as deleted.
- Check Clean up (“Expunge”) Inbox on Exit.
- This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.
- This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.
- Check Empty Trash on Exit.
Next click on the Advanced… button to make the following changes.
- Click on the IMAP tab if it is not already visible in the foreground.
- Remove the checkmark beside Show only subscribed folders.
- Remove the checkmark beside Server supports folders that contain sub-folders and messages.
- Ensure there is a checkmark beside Use IDLE command if the server supports it.
- The rest of the default settings are adequate
- Click OK
- Click OK again
Getting Help
You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.