Configuring Thunderbird 2.x instructions for UTORmail

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/thunderbird-setup-1.jpg

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/new-account-setup.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/identity.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/server-info.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/user-names.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/account-name.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/ssl-thunderbird-7.jpg \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/account-settings.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/thunderbird/ssl-thunderbird-10.jpg

Help Protect Your E-mail with Enhanced Security Network Access

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-10.jpg \\

If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select Don't import anything option and click Next to proceed.

1. In the Server Information window, choose IMAP. In the Incoming Server: field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server: field, type smtp.utoronto.ca (where NN is your configuration number). Click Next. \\

1. In the User Names window, type your UTORid in the fields for Incoming User Name: and Outgoing User Name:. Click Next. \\

If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select Don't import anything option and click "Next" to proceed.

1. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next. \\

(:include UTORmail.ConfigureSSLThunderbird2-Windows lines=2..:)

Advanced Configuration Information

1. Open Thunderbird, then open the Tools menu and select Account Settings... \\

1. Ensure there is a checkmark beside Check for new messages at startup. \\

1. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
   • When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect. \\

1. In the pull-down menu beside When I delete a message, choose Mark it as deleted. \\

1. Check Clean up (“Expunge”) Inbox on Exit.
   • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources. \\

Have your UTORid and password handy and complete the following:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/new-account-setup.png \\

1. In the Account Name window, type a name for your account (e.g. "UTORmail" or your "email address"). Click Next. \\

1. In the window that opens, select Server Settings from the options on the left. Then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option. \\

1. In Thunderbird, open Tools Menu > Account Settings... \\

1. In the window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/account-settings.png \\

1. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/smtp-server.png

For "Server name", enter "smtp.utoronto.ca". \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/account-settings.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/identity.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/server-info.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/user-names.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/account-name.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/thunderbird-setup-1.jpg

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-1.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-2.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-3.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-4.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-5.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-6.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-7.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-8.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/ssl-thunderbird-9.jpg \\

1. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/thunderbird/SMTP-server.jpg

For "Server name", enter "smtp.utoronto.ca". \\

For "Port", enter 587. \\

Turn ON the option to "Use name and password" \\

For "User name", enter your UTORid. \\

Turn on the option to use "TLS". \\

Click OK to save the changes and close the window.

Advanced Configuration Information

1. Open Thunderbird, then open the Tools menu and select Account Settings...
   
   Attach:UTORmail/ssl-thunderbird-8.jpg Δ
   
   
2. Ensure there is a checkmark beside Check for new messages at startup.
   
   
3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
   • When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect.
     
     
4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.
   
   
5. Check Clean up (“Expunge”) Inbox on Exit.
   • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.
     
     

Attach:UTORmail/thunderbird-setup-1.jpg Δ

Thunderbird is available from the Information Commons Website, or Thunderbird can be downloaded from the Mozilla.com site.

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.

Getting Help

• Getting Help

[#HELP]]Getting Help

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.

1. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next. \\

1. Open Thunderbird, then open the Tools menu and select Account Settings... \\

Attach:UTORmail/ssl-thunderbird-8.jpg Δ \\

1. Ensure there is a checkmark beside Check for new messages at startup. \\

1. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
   • When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect. \\

1. In the pull-down menu beside When I delete a message, choose Mark it as deleted.
   
   
2. Check Clean up (“Expunge”) Inbox on Exit.
   • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.
     
     

Attach:UTORmail/thunderbird-setup-1.jpg Δ

Attach:UTORmail/ssl-thunderbird-1.jpg Δ \\

After Thunderbird is installed, run the program. If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select "Don't import anything" option and click "Next" to proceed.

To set up your UTORmail account, follow these steps:

Attach:UTORmail/thunderbird-setup-1.jpg Δ \\

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

Have your UTORid handy and complete the following:

1. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below.
2. For "Server name", enter "smtp.utoronto.ca".
3. For "Port", enter 587.
4. Turn ON the option to "Use name and password"
5. For "User name", enter your UTORid.
6. Turn on the option to use "TLS".
7. Click OK to save the changes and close the window.

(:toggle div=installInstructions init=hide lshow="Show Installation Instructions" lhide="Hide Installation Instructions":)

(:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993

(:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, enable TLS, port 587

(:cell:)UTORmail IMAP Server, enable SSL (:cell:)mailboxNN.utcc.utoronto.ca, port 993

(:cell:)UTORmail SMTP server, enable TLS (:cell:)smtp.utoronto.ca, port 587

1. Open Thunderbird, then open the Tools menu and select Account Settings... \\

1. In the window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option. \\

1. Click OK to save the changes and close the window, then quit and restart Thunderbird before using it.

Advanced Configuration Information

1. Ensure there is a checkmark beside Check for new messages at startup. \\

1. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
   • When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect. \\

1. In the pull-down menu beside When I delete a message, choose Mark it as deleted. \\

1. Check Clean up (“Expunge”) Inbox on Exit.
   • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources. \\

1. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.
   • It is very important that IMAP be selected, since this facilitates access to INBOX messages, whether on an office, home or other outside PC. This will prevent messages from being downloaded to your PC by mistake. \\

• (When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect. \\

1. In the pull-down menu beside When I delete a message, choose Mark it as deleted. \\

1. Check Clean up (“Expunge”) Inbox on Exit.

1. Check Empty Trash on Exit.
   

Next click on the Advanced… button to make the following changes.

1. Choose Account Settings from the Tools menu to review your Account Name and Default Identity information for your UTORmail account along with gaining access to the other Account Settings options.
   
   Attach:UTORmail/ssl-thunderbird-8.jpg Δ
   
   
2. Next click on Server Settings for your UTORmail account to enable
   
   Attach:UTORmail/ssl-thunderbird-9.jpg Δ
   
   
3. Looking to the right-hand part of the panel under “Server Settings” make sure there is a checkmark beside Use secure connection (SSL). This will cause the Port number box value to change from 143 to 993.
   
   
4. Ensure there is a checkmark beside Check for new messages at startup.
   
   
5. Then make sure there is a checkmark beside Check for new messages every 15 minutes.The preference to check for new messages should be set to 15 minutes or more but not less.*
   
   
   *(When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect.
   
   
6. In the pull-down menu beside When I delete a message, choose Mark it as deleted.
   
   
7. Check Clean up (“Expunge”) Inbox on Exit.
   ** (This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.)
   
   
8. Check Empty Trash on Exit.
   
   
   # Next click on the Advanced… button to make the following changes.

Attach:UTORmail/ssl-thunderbird-10.jpg Δ

Preferences for Advanced Account Settings

1. Click on the IMAP tab if it is not already visible in the foreground.
   
2. Remove the checkmark beside Show only subscribed folders.
   
3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
   
4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
   
5. The rest of the default settings are adequate
   
6. Click OK
   
7. Click OK again \\

Help Protect Your E-mail with SSL

• Help Protect Your E-mail with SSL

In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

After Thunderbird is installed, run the program. If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. Choose the option you would like and click Next.

Attach:UTORmail/tbird-setup-importwizard.jpg Δ

If you chose not to import settings, Thunderbird will open and a New Account Setup window will appear. To set up your UTORmail account, follow these steps:

1. In the New Account Setup window, choose Email Account. Click Next.
   
   Attach:UTORmail/ssl-thunderbird-1.jpg Δ
   
   
2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.
   
   Attach:UTORmail/ssl-thunderbird-2.jpg Δ
   
   
3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.
   
   It is very important that IMAP be selected, since this facilitates access to INBOX messages, whether on an office, home or other outside PC. This will prevent messages from being downloaded to your PC by mistake.
   
   Attach:UTORmail/ssl-thunderbird-3.jpg Δ
   
   
4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Next.
   
   Attach:UTORmail/ssl-thunderbird-4.jpg Δ
   
   
5. In the Account Name window, type a name for your account (e.g. UTORmail or your email address). Click Next.
   
   Attach:UTORmail/ssl-thunderbird-5.jpg Δ
   
   
6. In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.
   
   Attach:UTORmail/ssl-thunderbird-6.jpg Δ
   
   You may be prompted with the dialog box below, asking if you want to make Mozilla Thunderbird your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.
   
   Attach:UTORmail/ssl-thunderbird-7.jpg Δ
   
   In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password

• Configuring Thunderbird for UTORmail

Configuring Thunderbird for UTORmail

Quick Reference For Experienced Users

• Before You Start

Installing Thunderbird

(:toggle div=box2 init=hide lshow="Show Installation Instructions" lhide="Hide Installation Instructions":)

(:cell:)smtp.utoronto.ca

Creating Your UTORmail Account in Thunderbird

Download and run the Thunderbird installer. If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. You can always "import" these settings later. We suggest you to select "Don't import anything" option and click "Next" to proceed.

• Before You Start
• Get and Install the Thunderbird Software

• Creating your UTORmail account in Thunderbird

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.

Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Thunderbird (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)Email Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Incoming Server (:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca (:cellnr:)Outgoing Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

Summary: This document provides specific instructions on how to configure Thunderbird application for use with UTORmail, directory, and news services.

(:title Configuring Thunderbird 2.x instructions for UTORmail:)

Summary: This document provides specific instructions on how to configure Thunderbird application for use with UTORmail, directory, and news services.

(:title Mozilla Thunderbird 2.x instructions for Windows:)

(:title :)

Summary: This document provides specific instructions on how to configure Thunderbird application for use with UW email, directory, and news services.

Topics on this page

• Obtaining and Installing Thunderbird
• Technical Details of Thunderbird Configuration
  • Quick Reference for Experienced Users
  • Creating your UTORmail account in Mozilla
  • Reading your email in Thunderbird
• Additional Optional Configuration Information
  • Configuring Thunderbird and Pine to Share Folders
  • Configuring Thunderbird to Use the Directory (LDAP)
  • Changing Your Password

Obtaining and Installing Thunderbird

Thunderbird is available from the Information Commons Website, or Thunderbird can be downloaded from the Mozilla.com site.

Technical Details of Thunderbird Configuration

Quick Reference For Experienced Users

These examples were done with Thunderbird version 2.0.

If you are experienced configuring Web and email client software, just use the values in the Values Summary box below.

Creating Your UW Account in Thunderbird

Download and run Thunderbird installer. If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. You can always "import" these settings later. We suggest you to select "Don't import anything" option and click "Next" to proceed.