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UTORmail: Configuring Thunderbird for Mac OS instructions for UTORmail

Summary: This document provides specific instructions on how to configure Thunderbird for use with UTORmail.

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.

Installing Thunderbird

Thunderbird is available from the Information Commons Website, or Thunderbird can be downloaded from the Mozilla.com site.

Show Installation Instructions

Configuring Thunderbird for UTORmail

Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below.

Creating Your UTORmail Account in Thunderbird

After Thunderbird is installed, run the program. If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select "Don't import anything" option and click "Continue" to proceed.

To set up your UTORmail account, follow these steps:

1. Launch Thunderbird. In the New Account Setup window, choose Email Account. Click Continue.
   
   
   
   
2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Continue.
   
   
   
   
3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Continue.
   
   
   
   
4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Continue.
   
   
   
   
5. In the Account Name window, type a name for your account (e.g. UTORmail or your email address). Click Continue.
   
   
   
   
6. In the final window, confirm all your settings and click Done.

Help Protect Your E-mail with Enhanced Security Network Access

Enhanced security network access uses Secure Sockets Layer (SSL) as a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends that you do so.

Have your UTORid and password handy and complete the following:

1. Start Thunderbird. Open the Tools menu and select Account Settings...
   
2. In the window that opens, select Server Settings from the options on the left. Then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option.
   
   
   
   
3. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below.
   
   
   
   

For "Server name", enter smtp.utoronto.ca.
For "Port", enter 587.



Turn ON the option to "Use name and password"
For "User name", enter your UTORid.

Turn on the option to use TLS.

Click OK to save the changes and close the window.

Advanced Configuration Information

1. Open Thunderbird, then open the Tools menu and select Account Settings...
   
   
   
   
2. Ensure there is a checkmark beside Check for new messages at startup.
   
   
3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
   • When Thunderbird is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Thunderbird will try to reconnect.
     
     
4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.
   
   
5. Check Clean up (“Expunge”) Inbox on Exit.
   • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Thunderbird. We recommend this option to make better use of shared University resources.
     
     
6. Check Empty Trash on Exit.
   

Next click on the Advanced… button to make the following changes.

1. Click on the IMAP tab if it is not already visible in the foreground.
   
2. Remove the checkmark beside Show only subscribed folders.
   
3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
   
4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
   
5. The rest of the default settings are adequate
   
6. Click OK
   
7. Click OK again