Enhanced security network access uses Secure Sockets Layer (SSL) as a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Outlook is quick and easy, and CNS strongly recommends that you do so as soon as possible.
Note 1: The Information Commons and UTM Help Desks do not provide support for Microsoft Outlook 2003
This page is provided to help Outlook 2003 users properly configure Outlook 2003 for use with UTORmail.
Note 2: If You Are Also Using an Exchange Server
You may be using Outlook 2003 in an environment that includes a connection to an Exchange server. If you are using Outlook in this environment, you should not set up UTORmail on your own. Please consult with your departmental (LAN) administrator or computer support staff for help configuring Outlook.
Note 3: Apply the Latest Service Pack
Computing & Networking Services strongly recommends you apply the latest updates to Office 2003 before using Outlook 2003 as an IMAP client. The latest updates include important patches that enable proper behaviour of Microsoft Outlook with UTORmail email servers and directory servers. Please see Microsoft's Office Downloads page for details on obtaining the latest service pack.
Note 4: Check Your Version of Outlook 2003
Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
Have your UTORid handy and complete the following:
If it's not your first time configuring Outlook 2003, please:
- Go to the Tools menu > E-mail Accounts ...
- Begin at step 3
- Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen. Click Next to continue
- The following window appears. Choose Yes and click Next to proceed
- If viewing or changing an existing Outlook Email account you will see the window below. Click Next
- In the Email Account window below choose the name of your UTORmail account and click Change to proceed
- In the Email Accounts window for Internet Email Settings (IMAP) Click More Settings
- Enter Your Name in the box labeled "Your Name"
- Type your UTORmail e-mail address in the E-mail Address field
- In the Incoming mail server (IMAP)field, type mailboxNN.utcc.utoronto.ca where NN is the configuration number assigned to you when you opened your UTORmail account. For example, if your configuration number is 100, the entry would be mailbox100.utcc.utoronto.ca
- In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
- Enter your UTORid in the box labeled User Name
- Leave the box labeled Password blank
- Remove the check box next to Remember password.
- From the Email Accounts dialog (above), click the More Settings... button
The next Internet E-mail Settings dialog box appears containing four tabs.
- Click on the Outgoing Server tab. The Outgoing Server information displays.
- Click the check box next to My outgoing server (SMTP) requires authentication
- Leave the default setting to Use same settings as my incoming mail server.
- Click on the Advanced tab.
** Click the two boxes labeled This server requires a secure connection (SSL) for both Incoming server (IMAP) and Outgoing server (SMTP).- Leave the Incoming mail port at its default of 993, but change the Outgoing mail port from 25 to 465.
- Leave the Incoming mail port at its default of 993, but change the Outgoing mail port from 25 to 465.
- Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
- Click OK to close the Internet E-mail Settings window.
- Click Finish in the E-mail Accounts window.
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