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Configuring PC-Pine and Alpine for UTORmail

UTORmail.ConfigurePine History

Hide minor edits - Show changes to markup

January 07, 2009, at 02:54 PM by dky -
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Summary: This document provides specific instructions on how to configure PC-Pine and Alpine for use with UTORmail. The values provided work with earlier releases of Pine and Alpine.

to:

Summary: This document provides specific instructions on how to configure PC-Pine and Alpine for use with UTORmail. The values provided should work with earlier releases of Pine and Alpine.

Changed lines 22-23 from:
Pine is available from the Information Commons Website, or can be downloaded from the Pine site.
to:
Pine is available from the Information Commons Website, or can be downloaded from the Pine site. A newer version, released as Alpine is available here.
November 12, 2007, at 03:13 PM by gkatter -
November 12, 2007, at 02:43 PM by gkatter -
October 30, 2007, at 04:55 PM by gkatter -
Changed lines 76-81 from:

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Pine is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.
to:

Help Protect Your E-mail with Enhanced Security Network Access:

Enhanced security network access uses Secure Sockets Layer (SSL) as a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Pine is quick and easy, and CNS strongly recommends that you do so as soon as possible.
July 30, 2007, at 11:46 AM by dky -
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July 30, 2007, at 11:45 AM by dky -
Deleted lines 72-76:
After Pine is installed, run the program.
If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select "Don't import anything" option and click "Next" to proceed.

Attach:UTORmail/Pine-setup-1.jpg Δ

Changed lines 75-109 from:
  1. In the New Account Setup window, choose Email Account. Click Next.

    Attach:UTORmail/ssl-Pine-1.jpg Δ

  2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.

    Attach:UTORmail/ssl-Pine-2.jpg Δ

  3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.

    Attach:UTORmail/ssl-Pine-3.jpg Δ

  4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Next.

    Attach:UTORmail/ssl-Pine-4.jpg Δ

  5. In the Account Name window, type a name for your account (e.g. UTORmail or your email address). Click Next.

    Attach:UTORmail/ssl-Pine-5.jpg Δ

  6. In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.

    Attach:UTORmail/ssl-Pine-6.jpg Δ

    You may be prompted with the dialog box below, asking if you want to make Mozilla Pine your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.

    Attach:UTORmail/ssl-Pine-7.jpg Δ

    In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password
to:
Changed lines 86-153 from:
  1. Open Pine, then open the Tools menu and select Account Settings...

    Attach:UTORmail/ssl-Pine-8.jpg Δ

  2. In the window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option.

    Attach:UTORmail/ssl-Pine-9.jpg Δ

  3. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below.
  4. For "Server name", enter "smtp.utoronto.ca".
  5. For "Port", enter 587.
  6. Turn ON the option to "Use name and password"
  7. For "User name", enter your UTORid.
  8. Turn on the option to use "TLS".
  9. Click OK to save the changes and close the window.

Advanced Configuration Information

  1. Open Pine, then open the Tools menu and select Account Settings...

    Attach:UTORmail/ssl-Pine-8.jpg Δ

  2. Ensure there is a checkmark beside Check for new messages at startup.

  3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
    • When Pine is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Pine will try to reconnect.

  4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.

  5. Check Clean up (“Expunge”) Inbox on Exit.
    • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Pine. We recommend this option to make better use of shared University resources.

  6. Check Empty Trash on Exit.

Next click on the Advanced… button to make the following changes.

Attach:UTORmail/ssl-Pine-10.jpg Δ

  1. Click on the IMAP tab if it is not already visible in the foreground.
  2. Remove the checkmark beside Show only subscribed folders.
  3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
  4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
  5. The rest of the default settings are adequate
  6. Click OK
  7. Click OK again
to:
July 30, 2007, at 11:44 AM by dky - updated install section
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  1. Click on the text Click here to start download located on the download Web page (You will need 3 MB for the installer; 10 MB installed).
to:
  1. Download Pine from the Pine site.
Changed lines 31-38 from:
  1. Quit any other applications you have running at this time.
  2. Find the file you downloaded (Pine_Setup_1.5.0.10.exe) and double-click on it. You will see a progress bar as it extracts the files necessary for the installation.
  3. You will see the Welcome screen. Click Next.
  4. In the License Agreement screen, read the license agreement carefully, click in the radio button beside "I accept the terms of the License Agreement" and click Next.
  5. In the Setup Type window, choose "Standard" and click Next.
  6. Read the Summary to make sure the options you chose are correct and click Next. It will commence installing Mozilla Pine.
  7. In the next window, make sure the checkbox beside the option to launch Mozilla Pine immediately is deselected and click Finish.
to:
  • We also recommend closing any other applications you have running at this time.
  1. Find the file you downloaded and double-click on it. You will see a progress bar as it extracts the files necessary for the installation.
  2. Run the PC-Pine install program. You will be asked to input your full name and email address. Your full name will be displayed on the "From:" line of emails you send. Click the "Next" button to move on to the next screen.
  3. You will be asked if you want to save your password on this computer. This option will create a password file in your Windows user profile that will enable you to save your password. Once you have saved your password, opening PC-Pine will give immediate access to your account. This option is recommended to users with physically secure computers. If you wish to save your password, check the box and click the "Next" button.
  4. Unless you wish to install PC-Pine in a non-standard installation directory, you can just click "Next" until the installation has completed. Once you have completed the installation you will be able to access PC-Pine via shortcuts on the desktop and in your Start menu.
Changed line 56 from:

(:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993

to:

(:cell:)mailboxNN.utcc.utoronto.ca/ssl''

Changed line 59 from:

(:cell:)smtp.utoronto.ca, enable TLS, port 587

to:

(:cell:)smtp.utoronto.ca:587/tls

July 30, 2007, at 11:36 AM by dky -
Added lines 1-195:

(:title Configuring PC-Pine and Alpine for UTORmail:)

Summary: This document provides specific instructions on how to configure PC-Pine and Alpine for use with UTORmail. The values provided work with earlier releases of Pine and Alpine.

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.

Installing Pine

Pine is available from the Information Commons Website, or can be downloaded from the Pine site.

(:toggle div=installInstructions init=hide lshow="Show Installation Instructions" lhide="Hide Installation Instructions":)

  1. Click on the text Click here to start download located on the download Web page (You will need 3 MB for the installer; 10 MB installed).
  2. Save the file to your Desktop.
  3. After the download has finished, quit your web browser and disconnect from your Internet service.
  4. Quit any other applications you have running at this time.
  5. Find the file you downloaded (Pine_Setup_1.5.0.10.exe) and double-click on it. You will see a progress bar as it extracts the files necessary for the installation.
  6. You will see the Welcome screen. Click Next.
  7. In the License Agreement screen, read the license agreement carefully, click in the radio button beside "I accept the terms of the License Agreement" and click Next.
  8. In the Setup Type window, choose "Standard" and click Next.
  9. Read the Summary to make sure the options you chose are correct and click Next. It will commence installing Mozilla Pine.
  10. In the next window, make sure the checkbox beside the option to launch Mozilla Pine immediately is deselected and click Finish.

This completes the installation.

Configuring Pine for UTORmail

Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Pine (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)Email Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Incoming Server (:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993 (:cellnr:)Outgoing Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, enable TLS, port 587 (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

* Where "your_UTORid" is replaced by your UTORid.
** Where "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.

Creating Your UTORmail Account in Pine

After Pine is installed, run the program.
If this is the first time you are setting it up, the installer will give you a chance to import your existing account settings from other e-mail client programs such as Outlook Express, Microsoft Outlook or other e-mail programs it finds on your PC. We suggest you to select "Don't import anything" option and click "Next" to proceed.

Attach:UTORmail/Pine-setup-1.jpg Δ

To set up your UTORmail account, follow these steps:

  1. In the New Account Setup window, choose Email Account. Click Next.

    Attach:UTORmail/ssl-Pine-1.jpg Δ

  2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.

    Attach:UTORmail/ssl-Pine-2.jpg Δ

  3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.

    Attach:UTORmail/ssl-Pine-3.jpg Δ

  4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Next.

    Attach:UTORmail/ssl-Pine-4.jpg Δ

  5. In the Account Name window, type a name for your account (e.g. UTORmail or your email address). Click Next.

    Attach:UTORmail/ssl-Pine-5.jpg Δ

  6. In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.

    Attach:UTORmail/ssl-Pine-6.jpg Δ

    You may be prompted with the dialog box below, asking if you want to make Mozilla Pine your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.

    Attach:UTORmail/ssl-Pine-7.jpg Δ

    In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Pine is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

Have your UTORid handy and complete the following:

  1. Open Pine, then open the Tools menu and select Account Settings...

    Attach:UTORmail/ssl-Pine-8.jpg Δ

  2. In the window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option.

    Attach:UTORmail/ssl-Pine-9.jpg Δ

  3. Click "Outgoing Server (SMTP)" in the left pane under local folders and than press "Edit" button to bring up a page similar to the one pictured below.
  4. For "Server name", enter "smtp.utoronto.ca".
  5. For "Port", enter 587.
  6. Turn ON the option to "Use name and password"
  7. For "User name", enter your UTORid.
  8. Turn on the option to use "TLS".
  9. Click OK to save the changes and close the window.

Advanced Configuration Information

  1. Open Pine, then open the Tools menu and select Account Settings...

    Attach:UTORmail/ssl-Pine-8.jpg Δ

  2. Ensure there is a checkmark beside Check for new messages at startup.

  3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
    • When Pine is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Pine will try to reconnect.

  4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.

  5. Check Clean up (“Expunge”) Inbox on Exit.
    • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Pine. We recommend this option to make better use of shared University resources.

  6. Check Empty Trash on Exit.

Next click on the Advanced… button to make the following changes.

Attach:UTORmail/ssl-Pine-10.jpg Δ

  1. Click on the IMAP tab if it is not already visible in the foreground.
  2. Remove the checkmark beside Show only subscribed folders.
  3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
  4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
  5. The rest of the default settings are adequate
  6. Click OK
  7. Click OK again

Getting Help

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
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Page last modified on January 07, 2009, at 02:54 PM