Configuration of Outlook Express 6 for UTORmail

• If you are unsure of your configuration number, please visit the UTORid information page at https://www.utorid.utoronto.ca/cgi-bin/utorid/info.pl

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/oe6/3-internet-email-address.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/oe6/5-email-server-names.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/oe6/6-internet-mail-logon.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/oe6/7-congratulations.png \\

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/oe6/2-your-name.png \\

(:cell:)smtp.utoronto.ca, enable SSL, port 465

• Choose IMAP from the drop down menu

1. Enter your name in the Display name: field, and click Next.\\

1. Enter your UTORmail e-mail address in the E-mail Address field: and click Next. \\

• In the Incoming mail (POP3, IMAP or HTTP) server: field, type mailboxNN.utcc.utoronto.ca where NN is your configuration number

*WARNING! The POP setting on Outlook Express, by default, removes all email messages from your UTORmail INBOX. We strongly recommend that customers using Outlook Express use IMAP for incoming mail server.

1. In the Internet E-mail Address window, type your UTORmail e-mail address in the E-mail Address field:. Click Next. \\

(:include UTORmail/ConfigureSSLOutlookExpress lines=2..:)

• The box next to "Outgoing mail (SMTP):" should say smtp.utoronto.ca
  

• Click on Settings and verify that the outgoing server uses the same logon information as the incoming mail server, click OK \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-servers.png \\

1. Click on the Advanced tab and you will see a window that looks similar to that pictured below.
   \\

• choose IMAP from the drop down menu

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/5-email-server-names.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-general.png \\

1. Click on the Servers tab
   \\

• In the box beside "Outgoing mail (SMTP):" enter 465.

• In the box beside "Incoming mail (IMAP):", confirm that 993 appears.\\

1. In the Your Name window, type your full name in the Display Name field. Click Next. \\

1. In the Internet E-mail Address window, type your UTORmail e-mail address in the E-mail Address field. Click Next. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/3-internet-email-address.png \\

1. In the E-mail Server Names window: \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/5-email-server-names.png

• choose IMAP from the drop down menu.
• In the Incoming mail (POP3, IMAP or HTTP) server field, type mailboxNN.utcc.utoronto.ca where NN is your configuration number
• In the Outgoing mail server field, type smtp.utoronto.ca.
• Click Next. \\

1. In the Internet Mail Logon window,
   • Enter your UTORid in the box next to "Account name:"
   • Type your password in the Password field.
   • Click Next. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/6-internet-mail-logon.png \\

1. Click Finish to complete the Internet Connection Wizard. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/7-congratulations.png

1. Continue with the directions in the following section.

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

Have your UTORid and password handy and complete the following:

1. In Outlook Express, in the Tools > Accounts.
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/0-accounts-menu.png
   
   
   
2. Click on the Mail tab, select your UTORmail account entry and click Properties.
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-1.jpg
   
   
   
3. The following window should appear. Note the six tabs at the top of the window. Select the General tab.
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-general.png
   
   • In the box following Mail Account and some text, OE has filled a name for your UTORmail server as it will appear in Outlook Express. You can change the name to something else if you'd like. (e.g., "UTORmail").
   • If your name is not entered correctly, correct it.
   • If your E-mail address is not correct (Your @utoronto.ca email address), correct it.
   • We recommend that you UNCHECK "Include this account when receiving mail or synchronizing"
     
     
4. Click on the Servers tab
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-servers.png
   
   • The box next to "Incoming mail (IMAP):" should say mailboxNN.utcc.utoronto.ca (where NN is your configuration number)
   • The box next to "Outgoing mail (SMTP):" should say smtp.utoronto.ca
   • Under "Incoming Mail Server"
     • The box next to "Account name:" should be your UTORid
     • The box next to "Password:" should be empty.
     • uncheck "Log on using Secure Password Authentication (SPA)"
       
       
       ** Under "Outgoing Mail Server"
     • check My server requires authentication
     • Click on Settings and verify that the outgoing server uses the same logon information as the incoming mail server, click OK

1. Click on the Advanced tab and you will see a window that looks similar to that pictured below.
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-advanced.png
   
   Make the following changes:
   • Under the line "Outgoing mail (SMTP):" check This server requires a secure connection (SSL)
   • In the box beside "Outgoing mail (SMTP):" enter 465.
   • Under the line "Incoming mail (IMAP):" check This server requires a secure connection (SSL)
   • In the box beside "Incoming mail (IMAP):", confirm that 993 appears.
     
     
2. Click on the IMAP tab and uncheck the box beside "Check for new messages in all folders"
   
   http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-5.jpg
   
   
   

1. In the Internet E-mail Address window, type your UTORmail e-mail address in the E-mail Address field. Click Next. \\

1. In Outlook Express, in the Tools > Accounts. \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/0-accounts-menu.png

1. Click on the Mail tab and select or click on the UTORmail account line.
   \\

1. Click on the Properties button to the right \\

1. Click on the Servers tab \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-1.jpg

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-general.png

1. Click on the Servers tab

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-servers.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/00-properties-advanced.png \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/2-your-name.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/3-internet-email-address.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/4-email-server-names.png
http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/5-email-server-names.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/6-internet-mail-logon.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/oe6/7-congratulations.png

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-1.jpg

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-2.jpg

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-3.jpg

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-4.jpg \\

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOE2-5.jpg

Have your UTORid and password handy and complete the following:

1. Click on the Advanced tab and you will see a window that looks similar to that pictured below. \\

Attach:UTORmail/SSLOE2-5.jpg Δ

Getting Help

• Getting Help

1. Click OK

[#HELP]]Getting Help

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.

Attach:UTORmail/SSLOEfull-3.jpg Δ

1. In the Outgoing mail server field, type smtp.utoronto.ca. Click Next.
   
2. In the Internet Mail Logon window, the option Account Name should be chosen and the first part of your UTORmail address (usually of the form firstname.lastname) should appear in the Account Name field. Delete it and type your UTORid. Type your password in the Password field. Click Next. \\

Attach:UTORmail/SSLOEfull-4.jpg Δ

1. Click Finish to complete the Internet Connection Wizard.
   
   Attach:UTORmail/SSLOEfull-5.jpg Δ
   

1. In Outlook Express, select Accounts from the Tools menu. The Internet Accounts window will open. \\

1. # Click on the Advanced tab and you will see a window that looks similar to that pictured below. \\

Attach:UTORmail/SSLOE2-4.jpg Δ \\

Make the following changes:

• Under the line "Outgoing mail (SMTP):" check This server requires a secure connection (SSL)
• In the box beside "Outgoing mail (SMTP):" enter 465.
• Under the line "Incoming mail (IMAP):" check This server requires a secure connection (SSL)
• In the box beside "Incoming mail (IMAP):", confirm that 993 appears.
  
  

1. Click on the IMAP tab and uncheck the box beside "Check for new messages in all folders"
   \\

1. In the Outgoing mail server field, type smtp.utoronto.ca again substituting the NN for your configuration number. Click Next. For example, if your configuration number is 100, the entry would be \\

Click Next

Configuring Outlook Express for UTORmail

Quick Reference For Experienced Users

If you are experienced configuring Web and email client software, just use the values in the table below. Otherwise, proceed to the directions for creating a new account.

Creating Your UTORmail Account in Outlook Express

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy. Additionally, for Outlook Express, please ensure that you are connected to the Internet before you begin.

1. Start Outlook Express.

• Get and Install Outlook Express

The setup program has installed two separate programs, Internet Explorer (a web browser application), and Outlook Express (a mail and news reader application). You will be configuring Outlook Express.

Summary of Settings

If you are experienced configuring Web and email client software, just use the values in the table below. Otherwise, proceed to the directions for creating a new account.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Outlook Express (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)E-mail Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Include this account when receiving mail or synchronize (:cell:) (:cell:)We recommend this box be unchecked (:cellnr:)Incoming IMAP mail Server (:cell:)UTORmail IMAP Server* (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993 (:cellnr:)Outgoing SMTP mail Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, enable TLS, port 465 (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

*WARNING! The POP setting on Outlook Express, by default, removes all email messages from your UTORmail INBOX. We strongly recommend that customers using Outlook Express use IMAP for incoming mail server.

Summary: This document provides specific instructions on how to configure Outlook Express 6 for use with UTORmail. Outlook Express is the E-mail program that comes with Internet Exporer 6 (IE6). Outlook Express version 6 is the release currently supported by the Information Commons. This page provides steps and settings for configuring Outlook Express 6 manually. The values provided work with earlier releases of Outlook Express, but may look slightly different.

Installing Outlook Express

Windows XP users should already have Internet Explorer and Outlook Express 6.0.

(:toggle div=installInstructions init=hide lshow="Show Installation Instructions" lhide="Hide Installation Instructions":)

NOTE: Due to the proprietary nature of this software, you are instructed to type and save your password in the configuration steps below. This is an exception to the guidelines set out by the Information Commons Help Desk and is not normally recommended.

The setup program has installed two separate programs, Internet Explorer (a web browser application), and Outlook Express (a mail and news reader application). You will be configuring Outlook Express.

If you are running Outlook Express for the first time, an Internet Connection Wizard will appear to help you set your UTORmail e-mail configuration, your news reader configuration and a UofT Directory Service.

If you are upgrading from a previous version, your settings may be retained and you may not see the Internet Connection Wizard. If you do not see the wizard, go to item 8 to change any of your settings manually.

NOTE: If you start Outlook Express before dialing-in to your UTORdial account, you may see a window asking you which connection you would like to dial. Select the connection from the pull-down menu and click OK.

1. Connect to UTORdial and double-click the Outlook Express icon on your desktop. Alternatively, go to Start | Programs and choose Outlook Express
2. In the Your Name window, type your full name in the Display Name field. Click Next. \\

Attach:UTORmail/SSLOEfull-1.jpg Δ

1. In the Internet E-mail Address window, type your UTORmail e-mail address in the E-mail Address field. For example: terry.lee@utoronto.ca. Click Next.\\

Attach:UTORmail/SSLOEfull-2.jpg Δ

1. In the E-mail Server Names window, choose IMAP from the drop down menu. In the Incoming mail (POP3, IMAP or HTTP) server field, type mailboxNN.utcc.utoronto.ca where NN is the configuration number assigned to you when you opened your UTORmail account. For example, if your configuration number is 100, the entry would be mailbox100.utcc.utoronto.ca \\

Attach:UTORmail/SSLOEfull-3.jpg Δ

1. In the Outgoing mail server field, type postofficeNN.utcc.utoronto.ca again substituting the NN for your configuration number. Click Next. For example, if your configuration number is 100, the entry would be
   postoffice100.utcc.utoronto.ca Click Next.
   
   • NOTE: If you are using an Internet Service Provider other than UTORdial or the UofT connection through Sympatico HSE, you may have to use that provider's Outgoing mail server (also referred to as an SMTP server). A number of ISPs have begun to require this as a way to control certain kinds of email abuses. Check with your provider.
     
     Click Next
2. In the Internet Mail Logon window, the option Account Name should be chosen and the first part of your UTORmail address (usually of the form firstname.lastname) should appear in the Account Name field. Delete it and type your UTORid. You were assigned a UTORid when you created your mailbox. If you don't remember your UTORid, you can find it by using a web browser and linking to https://www.utorid.utoronto.ca/and click on Get Information. Once you have your UTORid you can return and configure the e-mail account properly. Type your password in the Password field. Leave the check mark in the box beside "Remember my password".
3. Check the Log on using Secure Password Authentication (SPA) checkbox.
4. Click Next.

Attach:UTORmail/SSLOEfull-4.jpg Δ

1. Click Finish to complete the Internet Connection Wizard.

Attach:UTORmail/SSLOEfull-5.jpg Δ

1. The Outlook Express window will open. Select Accounts from the Tools menu. The Internet Accounts window will open.

Attach:UTORmail/SSLOEfull-6.jpg Δ

1. Click on the Mail tab and select your UTORmail account (this should appear in the form mailboxNN.utcc.utoronto.ca).
2. Click Properties. In the General tab, delete the name mailboxNN.utcc.utoronto.ca and replace it with UTORmail.

Attach:UTORmail/SSLOEfull-7.jpg Δ

1. Click on the Servers tab and check the box beside Log on using Secure Password Authentication

Attach:UTORmail/SSLOEfull-8.jpg Δ

1. Click on the Advanced tab and check the box beside This server requires a secure connection (SSL). Note that the port value automatically changes from 143 to 993.

Attach:UTORmail/SSLOEfull-9.jpg Δ

1. Click on the IMAP tab and uncheck the box beside "Check for new messages in all folders"

Attach:UTORmail/SSLOEfull-10.jpg Δ

1. The next window tells you that the configuration was successful. Click OK.

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

Have your UTORid handy and complete the following:

1. In Outlook Express. Select Accounts from the Tools menu. The Internet Accounts window will open. \\

Attach:UTORmail/SSLOE2-1.jpg Δ

1. Click on the Mail tab and select or click on the UTORmail account line.
2. Click on the Properties button to the right.\\

Attach:UTORmail/SSLOE2-2.jpg Δ

1. Click on the Servers tab and check the box beside Log on using Secure Password Authentication
   
   Attach:UTORmail/SSLOE2-3.jpg Δ
2. Click on the Advanced tab and check the box beside This server requires a secure connection (SSL). Note that the port value automatically changes from 143 to 993.
   
   Attach:UTORmail/SSLOE2-4.jpg Δ
3. Click on the IMAP tab and uncheck the box beside "Check for new messages in all folders"
   \\

• Configuring Outlook Express for UTORmail

• Creating your UTORmail account in Outlook Express

• Reading your email in Outlook Express

Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

Have your UTORid handy and complete the following:

Summary: This document provides specific instructions on how to configure Outlook Express 6 for use with UTORmail.

(:title Configuration of Outlook Express 6 for UTORmail:)

Summary: This document provides specific instructions on how to configure Thunderbird application for use with UTORmail, directory, and news services.

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.

1. Click OK

(:title Quick SSL/TLS Configuration of Outlook Express 6 for UTORmail:)

1. In Outlook Express. Select Accounts from the Tools menu. The Internet Accounts window will open.
   
   Attach:UTORmail/SSLOE2-1.jpg Δ
2. Click on the Mail tab and select or click on the UTORmail account line.
3. Click on the Properties button to the right.
   
   Attach:UTORmail/SSLOE2-2.jpg Δ
4. Click on the Servers tab and check the box beside Log on using Secure Password Authentication
   
   Attach:UTORmail/SSLOE2-3.jpg Δ
5. Click on the Advanced tab and check the box beside This server requires a secure connection (SSL). Note that the port value automatically changes from 143 to 993.
   
   Attach:UTORmail/SSLOE2-4.jpg Δ
6. Click on the IMAP tab and uncheck the box beside "Check for new messages in all folders"
   
   Attach:UTORmail/SSLOE2-5.jpg Δ
7. Click OK

March 29, 2007