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UTORmail /

Configuring Outlook 2003 for UTORmail

UTORmail.ConfigureOutlook2003 History

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June 12, 2008, at 05:17 PM by gkatter -
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February 25, 2008, at 11:24 AM by gkatter -
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February 21, 2008, at 02:43 PM by gkatter -
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November 12, 2007, at 03:27 PM by gkatter -
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November 12, 2007, at 02:34 PM by gkatter -
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August 22, 2007, at 05:30 PM by dky -
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Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
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Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
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August 22, 2007, at 05:30 PM by dky -
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Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
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Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
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August 22, 2007, at 05:29 PM by dky -
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Note 4: Check Your Version of Outlook 2003

Please check the version of Microsoft Outlook 2003 that you are using. Ensure that you are running version 11.8000.xxx or better. Otherwise, please visit the Office Update Downloads Home Page and update your instance of Outlook before proceeding.
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August 06, 2007, at 10:45 PM by dky -
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  1. Click on the Outgoing Server tab. The Outgoing Server information displays. \\
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  1. Click on the Outgoing Server tab. The Outgoing Server information displays.
    • Click the check box next to My outgoing server (SMTP) requires authentication
    • Leave the default setting to Use same settings as my incoming mail server. \\
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  1. Click the check box next to My outgoing server (SMTP) requires authentication Leave the default setting to Use same settings as my incoming mail server. \\
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  1. Click on the Advanced tab.
    • Click the two boxes labeled This server requires a secure connection (SSL) for both Incoming server (IMAP) and Outgoing server (SMTP).
    • Leave the Incoming mail port at its default of 993, but change the Outgoing mail port from 25 to 465. \\
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  1. Click on the Advanced tab.
    Click the two boxes labeled This server requires a secure connection (SSL) for both Incoming server (IMAP) and Outgoing server (SMTP). Leave the Incoming mail port at its default of 993, but change the Outgoing mail port from 25 to 465. \\
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  1. Click OK to close the Internet E-mail Settings window. \\
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  1. Click Next in the E-mail Accounts window \\
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  1. Click OK to close the Internet E-mail Settings window. \\
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  1. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK. \\
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  1. Click Next in the E-mail Accounts window \\
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  1. Click Finish in the E-mail Accounts window. \\
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  1. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.

  2. Click Finish in the E-mail Accounts window.
    \\
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August 06, 2007, at 09:55 PM by dky -
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  • The Purge Deleted Messages in the Edit Menu
  • Create a Purge button on the toolbar
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  • The Purge Deleted Messages in the Edit Menu
  • Create a Purge button on the toolbar
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August 06, 2007, at 09:43 PM by dky -
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If it's not your first time configuring Outlook, please click here

to:

If it's not your first time configuring Outlook 2003, please:

  • Go to the Tools menu > E-mail Accounts ...
  • Begin at step 3
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  1. Select Add a new email account and click Next. \\
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  1. Select Add a new email account and click Next. \\
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August 06, 2007, at 08:56 PM by dky - aesthetics and sequence changes
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Step 2. Fine-Tuning Outlook 2003 for IMAP use

Note: These steps are very important. By default, Outlook will periodically check for new mail and check all subscribed folders. This places unnecessary load on our mail servers, which slows mail down for everyone. Within the IMAP configured environment a mail server will notify a desktop mail client as soon as the new message enters the INBOX.'''

Disable periodic new mail check

  1. Click Tools then Options, and choose the Mail Setup tab.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-9.jpg

  1. Click the Send/Receive button.
  2. Find Schedule an automatic send/receive every XX minutes line and remove the corresponding check mark.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-10.jpg

  1. Click Close, then click OK

Remove unnecessary IMAP folder subscriptions

  1. Click on the Inbox email folder or any other IMAP folder.
  2. Click Tools then IMAP folders to see this screen.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-11.jpg

  1. Click Subscribed, then Query. You should see a list of subscribed folders

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-12.jpg

  1. We recommend that you not subscribe to any folders, because subscribing causes Outlook to check the folder for new messages unnecessarily. Since most users need to monitor only their inbox, you don't need to use folder subscriptions
  2. Click on any folders that have the subscription icon, then click Unsubscribe. To select all of the folders at once click the first folder, scroll down, hold down SHIFT key and click the last folder in the list.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-13.jpg

When all are unsubscribed, clear the check next to the option labelled When displaying hierarchy in Outlook, show only subscribed folders. This will allow you to see all your folders.

to:

Additional Fine-Tuning Configuration Information

Note: These steps are very important. By default, Outlook will periodically check for new mail and check all subscribed folders. This places unnecessary load on our mail servers, which slows mail down for everyone. Within the IMAP configured environment a mail server will notify a desktop mail client as soon as the new message enters the INBOX.

Disable Periodic new mail check

  1. Click Tools > Options, and choose the Mail Setup tab.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-9.jpg


  2. Click the Send/Receive button.
  3. Find Schedule an automatic send/receive every XX minutes line and remove the corresponding check mark.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-10.jpg


  4. Click Close, then click OK


Remove unnecessary IMAP folder subscriptions

  1. Click on the Inbox email folder or any other IMAP folder.
  2. Click Tools then IMAP folders to see this screen.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-11.jpg


  3. Click Subscribed, then Query. You should see a list of subscribed folders

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-12.jpg


  4. We recommend that you not subscribe to any folders, because subscribing causes Outlook to check the folder for new messages unnecessarily. Since most users need to monitor only their inbox, you don't need to use folder subscriptions

  5. Click on any folders that have the subscription icon, then click Unsubscribe. To select all of the folders at once click the first folder, scroll down, hold down SHIFT key and click the last folder in the list.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-13.jpg


    When all are unsubscribed, clear the check next to the option labelled When displaying hierarchy in Outlook, show only subscribed folders. This will allow you to see all your folders.
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Purge Deleted Messages

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Purge Deleted Messages

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  1. "Deleted" messages have a strikethrough line. There are two ways to PURGE these messages.
  2. CAUTION! The procedure(s) outlined below will PERMANENTLY delete marked messages.'''

Purge deleted messages via the menu.

  1. Purge deleted messages via a menu option. In order to use this option one needs to be in the OUTLOOK email menu (not calendar or any other).
  2. Open Edit menu and select the Purge Deleted Messages command. Click Yes to confirm the deletion.

Create a Purge Button on the Toolbar

to:

In Outlook 2003, "Deleted" messages have a strikethrough line.

There are two ways to PURGE messages in Outlook 2003:

  • The Purge Deleted Messages in the Edit Menu
  • Create a Purge button on the toolbar

CAUTION! The procedure(s) outlined below will PERMANENTLY delete messages that have been marked as deleted.

Purge deleted messages via the menu.

  1. Purge deleted messages via a menu option. In order to use this option one needs to be in the Outlook email menu (not calendar or any other).
  2. Open Edit menu, select the Purge Deleted Messages command. Click Yes to confirm the deletion.

Create a Purge Button on the Toolbar

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  1. "Grab" the Purge Deleted Messages label with your left mouse button and drag it up to the toolbar so that it will land just to the right of the "X" that deletes messages. A vertical marker line will indicate the correct position as illustrated below. Drop it between the "X" and the vertical, grey divider.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-14.jpg

  1. After releasing your mouse, you have a new button named Purge Deleted Messages. DO NOT close the "Customize" dialog box.
  2. The name of the button may be too large. It may have caused some buttons to disappear from the right of the toolbar. Here is the new toolbar. Notice how wide the purge button is and how it caused buttons to drop off the right end:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-15.jpg

The remaining steps explain how to rename the button. The Customize dialog box must still be open to the Commands tab.

  1. Right-click Purge Deleted Messages button and edit the name of the button to have Purge only. Press ENTER on your keyboard to save the change.
  2. Close the Customize dialog box. This is the way your tool bar will look after all. Pressing Purge button will get rid of the marked for deletion messages.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-16.jpg

Note about Outlook 2003 and Outlook 97-2002 PST files

to:
  1. "Grab" the Purge Deleted Messages label with your left mouse button and drag it up to the toolbar so that it will land just to the right of the "X" that deletes messages. A vertical marker line will indicate the correct position as illustrated below. Drop it between the "X" and the vertical, grey divider.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-14.jpg


  2. After releasing your mouse, you have a new button named Purge Deleted Messages. DO NOT close the "Customize" dialog box.
  3. The name of the button may be too large. It may have caused some buttons to disappear from the right of the toolbar. Here is the new toolbar. Notice how wide the purge button is and how it caused buttons to drop off the right end:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-15.jpg


The remaining steps explain how to rename the button. The Customize dialog box must still be open to the Commands tab.

  1. Right-click Purge Deleted Messages button and edit the name of the button to have Purge only. Press ENTER on your keyboard to save the change.
  2. Close the Customize dialog box. This is the way your toolbar will look after all. Pressing Purge button will get rid of the marked for deletion messages.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-16.jpg


Note about Outlook 2003 and Outlook 97-2002 PST files

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August 06, 2007, at 08:08 PM by dky - corrected sequences
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When starting Outlook 2003 for the first time

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If it's not your first time configuring Outlook, please click here

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  1. If viewing or changing an existing Outlook Email account you will see the window below. Then proceed to step 5 \\
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  1. The following window appears. Choose Yes and click Next to proceed \\
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  1. In the Account Configuration window below choose Yes and click Next to proceed
    \\
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  1. In the Email Accounts window choose IMAP. Click Next \\
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  1. Select Add a new email account and click Next. \\
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  1. In the Email Accounts window for Internet Email Settings (IMAP) follow the steps below \\
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http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/add-new-account-wizard.png \\

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  1. Select IMAP and click Next

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-4.jpg

  2. In the Email Accounts window for Internet Email Settings (IMAP) follow the steps below

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  • In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
  • Enter your UTORid in the box labeled User Name
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  • In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
  • Enter your UTORid in the box labeled User Name
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  • Remove the check box next to Remember password.
  1. Click More Settings \\
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  • Remove the check box next to Remember password. \\
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  1. In the More Settings of the Internet E-mail Settings window click on the Outgoing Server tab. \\
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  1. Click the check box next to My outgoing server (SMTP) requires authentication \\
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  1. From the Email Accounts dialog (above), click the More Settings... button
    The next Internet E-mail Settings dialog box appears containing four tabs. \\
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  1. Confirm that Use same settings as my incoming mail server is selected. \\
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  1. Click on the Outgoing Server tab. The Outgoing Server information displays. \\
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  1. Click on the Advanced tab. \\
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  1. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL). \\
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  1. Click the check box next to My outgoing server (SMTP) requires authentication Leave the default setting to Use same settings as my incoming mail server. \\
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  1. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  2. Click OK to close the Internet E-mail Settings window. \\
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  1. Click Next in the E-mail Accounts window \\
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  1. Click on the Advanced tab.
    Click the two boxes labeled This server requires a secure connection (SSL) for both Incoming server (IMAP) and Outgoing server (SMTP). Leave the Incoming mail port at its default of 993, but change the Outgoing mail port from 25 to 465. \\
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  1. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK. \\
to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/internet-email-settings-advanced.png \\

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  1. Click Finish in the E-mail Accounts window. \\
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  1. Click OK to close the Internet E-mail Settings window.

  2. Click Next in the E-mail Accounts window

  3. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.

  4. Click Finish in the E-mail Accounts window.
    \\
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Step 2. Fine-Tuning Outlook 2003 for IMAP use

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Step 2. Fine-Tuning Outlook 2003 for IMAP use

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August 06, 2007, at 07:10 PM by dky - removed SSL section since it's already done ...
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Help Protect Your E-mail with SSL

(:include UTORmail.ConfigureSSLOutlook2003 lines=2..:)

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August 06, 2007, at 07:09 PM by dky -
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Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

(:table border=0:) (:cellnr:) Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook (:tableend:)

Have your UTORid handy and complete the following:

  1. Start Outlook 2003.

  2. If viewing or changing an existing Outlook Email account you will see the window below. Click Next

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-1.jpg


  3. In the Email Account window below choose the name of your UTORmail account and click Change to proceed

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-2.jpg


  4. In the Email Accounts window for Internet Email Settings (IMAP) Click More Settings

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/internet-email-settings.png


  5. This will display the screen below

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-4.jpg


  6. Click on the Advanced tab.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/internet-email-settings-advanced.png


  7. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).


  8. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).


  9. Click OK to close the Internet E-mail Settings window.

  10. Click Next in the E-mail Accounts window

  11. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.
  12. Click Finish in the E-mail Accounts window.

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-6.jpg

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(:include UTORmail.ConfigureSSLOutlook2003 lines=2..:)

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Attach:UTORmail/SSLOUT03-1.jpg Δ

  1. In the Email Account window below choose the name of your UTORmail account and click Change to proceed

Attach:UTORmail/SSLOUT03-2.jpg Δ

  1. In the Email Accounts window for Internet Email Settings (IMAP) Click More Settings

Attach:UTORmail/SSLOUT03-3.jpg Δ

  1. This will display the screen below

Attach:UTORmail/SSLOUT03-4.jpg Δ

  1. Click on the Advanced tab.

Attach:UTORmail/SSLOUT03-5.jpg Δ

  1. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).
  2. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  3. Click OK to close the Internet E-mail Settings window.
  4. Click Next in the E-mail Accounts window
to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-1.jpg


  1. In the Email Account window below choose the name of your UTORmail account and click Change to proceed

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-2.jpg


  2. In the Email Accounts window for Internet Email Settings (IMAP) Click More Settings

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/internet-email-settings.png


  3. This will display the screen below

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/SSLOUT03-4.jpg


  4. Click on the Advanced tab.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/outlook2003/internet-email-settings-advanced.png


  5. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).


  6. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).


  7. Click OK to close the Internet E-mail Settings window.

  8. Click Next in the E-mail Accounts window

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August 06, 2007, at 06:35 PM by dky - updated images
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(:table border="1px solid purple" width=99% align=center bgcolor=#ffffcc cellspacing=0 cellspacing=5:) (:cellnr:)

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(:tableend:)

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July 30, 2007, at 04:49 PM by dky -
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  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen.
  2. Click Next to continue \\
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  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen. Click Next to continue \\
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\\

  1. In the Account Configuration window below choose Yes and click Next to proceed \\
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  1. In the Account Configuration window below choose Yes and click Next to proceed \\
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  1. In the Email Accounts window choose IMAP \\
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Attach:UTORmail/OTLK2003-4.jpg Δ

  1. Click Next
  2. In the Email Accounts window for Internet Email Settings (IMAP) follow the steps below

Attach:UTORmail/OTLK2003-5.jpg Δ

Enter Your Name in the box labeled "Your Name"

  1. Type your UTORmail e-mail address in the E-mail Address field
  2. In the Incoming mail server (IMAP)field, type mailboxNN.utcc.utoronto.ca where NN is the configuration number assigned to you when you opened your UTORmail account. For example, if your configuration number is 100, the entry would be mailbox100.utcc.utoronto.ca
  3. In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
  4. Enter your UTORid in the box labeled User Name
  5. Leave the box labeled Password blank
  6. Remove the check box next to Remember password.
  7. Click More Settings
  8. In the More Settings of the Internet E-mail Settings window click on the Outgoing Server tab.

Attach:UTORmail/OTLK2003-6.jpg Δ

  1. Click the check box next to My outgoing server (SMTP) requires authentication
  2. Confirm that Use same settings as my incoming mail server is selected.
  3. Click on the Advanced tab.

Attach:UTORmail/OTLK2003-7.jpg Δ

  1. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).
  2. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  3. Click OK to close the Internet E-mail Settings window.
  4. Click Next in the E-mail Accounts window
  5. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.
  6. Click Finish in the E-mail Accounts window.

Attach:UTORmail/OTLK2003-8.jpg Δ

to:
  1. In the Email Accounts window choose IMAP. Click Next

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-4.jpg

  2. In the Email Accounts window for Internet Email Settings (IMAP) follow the steps below

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-5.jpg
    • Enter Your Name in the box labeled "Your Name"
    • Type your UTORmail e-mail address in the E-mail Address field
    • In the Incoming mail server (IMAP)field, type mailboxNN.utcc.utoronto.ca where NN is the configuration number assigned to you when you opened your UTORmail account. For example, if your configuration number is 100, the entry would be mailbox100.utcc.utoronto.ca
    • In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
    • Enter your UTORid in the box labeled User Name
    • Leave the box labeled Password blank
    • Remove the check box next to Remember password.
  3. Click More Settings

  4. In the More Settings of the Internet E-mail Settings window click on the Outgoing Server tab.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-6.jpg

  5. Click the check box next to My outgoing server (SMTP) requires authentication

  6. Confirm that Use same settings as my incoming mail server is selected.

  7. Click on the Advanced tab.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-7.jpg

  8. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).

  9. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  10. Click OK to close the Internet E-mail Settings window.

  11. Click Next in the E-mail Accounts window

  12. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.

  13. Click Finish in the E-mail Accounts window.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/OTLK2003-8.jpg
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  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003.
  2. If viewing or changing an existing Outlook Email account you will see the window below. Click Next

Attach:UTORmail/SSLOUT03-1.jpg Δ

to:
  1. Start Outlook 2003.

  2. If viewing or changing an existing Outlook Email account you will see the window below. Click Next

    Attach:UTORmail/SSLOUT03-1.jpg Δ
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July 30, 2007, at 04:34 PM by dky -
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Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Outlook (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)Email Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Incoming Server (:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993 (:cellnr:)Outgoing Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, enable SSL, port 465 (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

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July 30, 2007, at 11:55 AM by dky -
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  1. Click Next to continue

Attach:UTORmail/OTLK2003-1.jpg Δ

  1. If viewing or changing an existing Outlook Email account you will see the window below. Then proceed to step 5

Attach:UTORmail/OTLK2003-2.jpg Δ

  1. In the Account Configuration window below choose Yes and click Next to proceed]]

Attach:UTORmail/OTLK2003-3.jpg Δ

  1. In the Email Accounts window choose IMAP
to:
  1. Click Next to continue

    Attach:UTORmail/OTLK2003-1.jpg Δ

  2. If viewing or changing an existing Outlook Email account you will see the window below. Then proceed to step 5

    Attach:UTORmail/OTLK2003-2.jpg Δ
    \\
  3. In the Account Configuration window below choose Yes and click Next to proceed

    Attach:UTORmail/OTLK2003-3.jpg Δ

  4. In the Email Accounts window choose IMAP

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  1. Type your UTORmail e-mail address in the E-mail Address field. For example: terry.lee@utoronto.ca
to:
  1. Type your UTORmail e-mail address in the E-mail Address field
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July 30, 2007, at 11:20 AM by dky -
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Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook 2003

to:

Note 1: The Information Commons and UTM Help Desks do not provide support for Microsoft Outlook 2003

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  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen.
to:
  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen.
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  1. In the Outgoing mail server (SMTP) field, type postofficeNN.utcc.utoronto.ca again substituting the NN for your configuration number. Click Next. For example, if your configuration number is 100, the entry would be postoffice100.utcc.utoronto.ca
to:
  1. In the Outgoing mail server (SMTP) field, type smtp.utoronto.ca
Deleted lines 84-89:

NOTE: If you are using an Internet Service Provider other than UTORdial or via the U of T connection through Sympatico HSE or Rogers Cable, you may have to use that provider's Outgoing mail server (also referred to as an SMTP server). A number of ISPs have begun to require this as a way to control certain kinds of email abuses. Check with your provider

For details, read Using an Outside ISP at the Network Services Group website

ProblemSendingE-mail

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July 30, 2007, at 01:11 AM by dky -
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NOTE: For advanced users who want to quickly configure SSL for their client, CLICK HERE, for SSL settings

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July 30, 2007, at 01:10 AM by dky -
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Help Protect Your E-mail with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.
Activating SSL in Thunderbird is quick and easy, and CNS strongly recommends (and soon will require) that you do so as soon as possible.

(:table border=0:) (:cellnr:) Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook (:tableend:)

Have your UTORid handy and complete the following:

  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003.
  2. If viewing or changing an existing Outlook Email account you will see the window below. Click Next

Attach:UTORmail/SSLOUT03-1.jpg Δ

  1. In the Email Account window below choose the name of your UTORmail account and click Change to proceed

Attach:UTORmail/SSLOUT03-2.jpg Δ

  1. In the Email Accounts window for Internet Email Settings (IMAP) Click More Settings

Attach:UTORmail/SSLOUT03-3.jpg Δ

  1. This will display the screen below

Attach:UTORmail/SSLOUT03-4.jpg Δ

  1. Click on the Advanced tab.

Attach:UTORmail/SSLOUT03-5.jpg Δ

  1. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).
  2. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  3. Click OK to close the Internet E-mail Settings window.
  4. Click Next in the E-mail Accounts window
  5. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.
  6. Click Finish in the E-mail Accounts window.

Attach:UTORmail/SSLOUT03-6.jpg Δ

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July 30, 2007, at 01:03 AM by dky -
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[[http://office.microsoft.com/en-us/assistance/HA011190371033.aspx | http://office.microsoft.com/en-us/assistance/HA011190371033.aspx

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http://office.microsoft.com/en-us/assistance/HA011190371033.aspx

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July 30, 2007, at 12:51 AM by dky -
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(:title Outlook 2003 for Windows 2000 and XP Installation Guide with SSL/TLS:)

This software cannot be installed on Windows '95, 98 or ME machines.

Important Note: If your computer is attached to a local area network (LAN), you should contact your LAN administrator or technical support person before downloading and installing this software.

to:

(:title Configuring Outlook 2003 for UTORmail:)

(:table border="1px solid purple" width=99% align=center bgcolor=#ffffcc cellspacing=0 cellspacing=5:) (:cellnr:) Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook 2003

This page is provided to help Outlook 2003 users properly configure Outlook 2003 for use with UTORmail.

Note 2: If You Are Also Using an Exchange Server

You may be using Outlook 2003 in an environment that includes a connection to an Exchange server. If you are using Outlook in this environment, you should not set up UTORmail on your own. Please consult with your departmental (LAN) administrator or computer support staff for help configuring Outlook.

Note 3: Apply the Latest Service Pack

Computing & Networking Services strongly recommends you apply the latest updates to Office 2003 before using Outlook 2003 as an IMAP client. The latest updates include important patches that enable proper behaviour of Microsoft Outlook with UTORmail email servers and directory servers. Please see Microsoft's Office Downloads page for details on obtaining the latest service pack.

(:tableend:)

Summary: Microsoft Outlook 2003 is a personal information manager, group calendar, and email program that is included with Microsoft Office 2003. It can be used for a wide range of functions, including IMAP-based Internet email. This page explains how to properly configure Outlook 2003 for use as an email client with UTORmail servers.

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Contents

  • Step 1. Configure Outlook 2003 for SSL/TLS
  • Step 2. Fine-Tuning Outlook 2003 for IMAP use
to:

Topics on this page

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These steps are explained in detail below. Commands are shown in bold type.

Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook

Limited support is provided by the UTSC Help Desk. This page is provided to help users properly configure Outlook for use with UTORmail.

Note 2: If You Are Also Using an Exchange Server

You may be using Outlook in an environment that includes a connection to an Exchange server. If you are using Outlook 2003 in this environment, you should not set up UTORmail Internet Mail on your own. Please consult with your departmental computer support staff for help configuring Outlook 2003.

Note 3: Apply the Latest Service Pack

Computing & Networking Services strongly recommends you apply the latest updates to Office 2003 before using Outlook 2003 as an IMAP client. The latest updates include important patches that enable proper behaviour of Microsoft Outlook with UTORmail email servers and directory servers. Please see Microsoft's Office Downloads page for details on obtaining the latest service pack.

Summary: Microsoft Outlook 2003 is a personal information manager, group calendar, and email program that is included with Microsoft Office 2003. It can be used for a wide range of functions, including IMAP-based Internet email. This page explains how to properly configure Outlook 2003 for use as an email client with UTORmail servers.

PLEASE SEE ALSO: Which Email Package is best for me?

Step 1. Configure Outlook 2003 for SSL/TLS

to:

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy.

Configuring Outlook 2003

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July 30, 2007, at 12:02 AM by dky -
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(:title Outlook 2003 for Windows 2000 and XP Installation Guide with SSL/TLS:)

This software cannot be installed on Windows '95, 98 or ME machines.

Important Note: If your computer is attached to a local area network (LAN), you should contact your LAN administrator or technical support person before downloading and installing this software.

NOTE: For advanced users who want to quickly configure SSL for their client, CLICK HERE, for SSL settings

Contents

  • Step 1. Configure Outlook 2003 for SSL/TLS
  • Step 2. Fine-Tuning Outlook 2003 for IMAP use
    • 2.1 Disable periodic new mail check
    • 2.2 Remove unnecessary IMAP folder subscriptions
    • 2.3 Purge Deleted Messages
    • 2.4 Note about Outlook 2003 and Outlook 97-2002 PST files

These steps are explained in detail below. Commands are shown in bold type.

Note 1: The Information Commons Help Desk and UTM Help Desks do not provide support for Microsoft Outlook

Limited support is provided by the UTSC Help Desk. This page is provided to help users properly configure Outlook for use with UTORmail.

Note 2: If You Are Also Using an Exchange Server

You may be using Outlook in an environment that includes a connection to an Exchange server. If you are using Outlook 2003 in this environment, you should not set up UTORmail Internet Mail on your own. Please consult with your departmental computer support staff for help configuring Outlook 2003.

Note 3: Apply the Latest Service Pack

Computing & Networking Services strongly recommends you apply the latest updates to Office 2003 before using Outlook 2003 as an IMAP client. The latest updates include important patches that enable proper behaviour of Microsoft Outlook with UTORmail email servers and directory servers. Please see Microsoft's Office Downloads page for details on obtaining the latest service pack.

Summary: Microsoft Outlook 2003 is a personal information manager, group calendar, and email program that is included with Microsoft Office 2003. It can be used for a wide range of functions, including IMAP-based Internet email. This page explains how to properly configure Outlook 2003 for use as an email client with UTORmail servers.

PLEASE SEE ALSO: Which Email Package is best for me?

Step 1. Configure Outlook 2003 for SSL/TLS

When starting Outlook 2003 for the first time

  1. Begin by clicking Start > All Programs > Microsoft Office > Microsoft Office Outlook 2003 which will display the following screen.
  2. Click Next to continue

Attach:UTORmail/OTLK2003-1.jpg Δ

  1. If viewing or changing an existing Outlook Email account you will see the window below. Then proceed to step 5

Attach:UTORmail/OTLK2003-2.jpg Δ

  1. In the Account Configuration window below choose Yes and click Next to proceed]]

Attach:UTORmail/OTLK2003-3.jpg Δ

  1. In the Email Accounts window choose IMAP

Attach:UTORmail/OTLK2003-4.jpg Δ

  1. Click Next
  2. In the Email Accounts window for Internet Email Settings (IMAP) follow the steps below

Attach:UTORmail/OTLK2003-5.jpg Δ

Enter Your Name in the box labeled "Your Name"

  1. Type your UTORmail e-mail address in the E-mail Address field. For example: terry.lee@utoronto.ca
  2. In the Incoming mail server (IMAP)field, type mailboxNN.utcc.utoronto.ca where NN is the configuration number assigned to you when you opened your UTORmail account. For example, if your configuration number is 100, the entry would be mailbox100.utcc.utoronto.ca
  3. In the Outgoing mail server (SMTP) field, type postofficeNN.utcc.utoronto.ca again substituting the NN for your configuration number. Click Next. For example, if your configuration number is 100, the entry would be postoffice100.utcc.utoronto.ca
  4. Enter your UTORid in the box labeled User Name
  5. Leave the box labeled Password blank
  6. Remove the check box next to Remember password.
  7. Click More Settings

NOTE: If you are using an Internet Service Provider other than UTORdial or via the U of T connection through Sympatico HSE or Rogers Cable, you may have to use that provider's Outgoing mail server (also referred to as an SMTP server). A number of ISPs have begun to require this as a way to control certain kinds of email abuses. Check with your provider

For details, read Using an Outside ISP at the Network Services Group website

ProblemSendingE-mail

  1. In the More Settings of the Internet E-mail Settings window click on the Outgoing Server tab.

Attach:UTORmail/OTLK2003-6.jpg Δ

  1. Click the check box next to My outgoing server (SMTP) requires authentication
  2. Confirm that Use same settings as my incoming mail server is selected.
  3. Click on the Advanced tab.

Attach:UTORmail/OTLK2003-7.jpg Δ

  1. Under Incoming server (IMAP) click the box labelled, This server requires a secure connection (SSL).
  2. Confirm that the server port number for the incoming server changed to 993 (this will happen automatically when you check the box in the previous step).
  3. Click OK to close the Internet E-mail Settings window.
  4. Click Next in the E-mail Accounts window
  5. At this point you will be prompted for your UTORid password, to allow you to log in to your newly created account. Type your password in the box labelled password, and click OK.
  6. Click Finish in the E-mail Accounts window.

Attach:UTORmail/OTLK2003-8.jpg Δ

Step 2. Fine-Tuning Outlook 2003 for IMAP use

Note: These steps are very important. By default, Outlook will periodically check for new mail and check all subscribed folders. This places unnecessary load on our mail servers, which slows mail down for everyone. Within the IMAP configured environment a mail server will notify a desktop mail client as soon as the new message enters the INBOX.'''

Disable periodic new mail check

  1. Click Tools then Options, and choose the Mail Setup tab.

Attach:UTORmail/OTLK2003-9.jpg Δ

  1. Click the Send/Receive button.
  2. Find Schedule an automatic send/receive every XX minutes line and remove the corresponding check mark.

Attach:UTORmail/OTLK2003-10.jpg Δ

  1. Click Close, then click OK

Remove unnecessary IMAP folder subscriptions

  1. Click on the Inbox email folder or any other IMAP folder.
  2. Click Tools then IMAP folders to see this screen.

Attach:UTORmail/OTLK2003-11.jpg Δ

  1. Click Subscribed, then Query. You should see a list of subscribed folders

Attach:UTORmail/OTLK2003-12.jpg Δ

  1. We recommend that you not subscribe to any folders, because subscribing causes Outlook to check the folder for new messages unnecessarily. Since most users need to monitor only their inbox, you don't need to use folder subscriptions
  2. Click on any folders that have the subscription icon, then click Unsubscribe. To select all of the folders at once click the first folder, scroll down, hold down SHIFT key and click the last folder in the list.

Attach:UTORmail/OTLK2003-13.jpg Δ

When all are unsubscribed, clear the check next to the option labelled When displaying hierarchy in Outlook, show only subscribed folders. This will allow you to see all your folders.

  1. Click OK and restart Outlook.

Purge Deleted Messages

Outlook in IMAP configuration does not delete messages. It merely marks them for deletion so many people find after a while that their INBOX is clogged with megabytes of "deleted" mail.

  1. "Deleted" messages have a strikethrough line. There are two ways to PURGE these messages.
  2. CAUTION! The procedure(s) outlined below will PERMANENTLY delete marked messages.'''

Purge deleted messages via the menu.

  1. Purge deleted messages via a menu option. In order to use this option one needs to be in the OUTLOOK email menu (not calendar or any other).
  2. Open Edit menu and select the Purge Deleted Messages command. Click Yes to confirm the deletion.

Create a Purge Button on the Toolbar

  1. Open Tools menu in Outlook.
  2. Select Customize.
  3. Select the Commands tab.
  4. In the left window pane select Edit in the Categories list.
  5. In the right window pane scroll down until you find Purge Deleted Messages.
  6. "Grab" the Purge Deleted Messages label with your left mouse button and drag it up to the toolbar so that it will land just to the right of the "X" that deletes messages. A vertical marker line will indicate the correct position as illustrated below. Drop it between the "X" and the vertical, grey divider.

Attach:UTORmail/OTLK2003-14.jpg Δ

  1. After releasing your mouse, you have a new button named Purge Deleted Messages. DO NOT close the "Customize" dialog box.
  2. The name of the button may be too large. It may have caused some buttons to disappear from the right of the toolbar. Here is the new toolbar. Notice how wide the purge button is and how it caused buttons to drop off the right end:

Attach:UTORmail/OTLK2003-15.jpg Δ

The remaining steps explain how to rename the button. The Customize dialog box must still be open to the Commands tab.

  1. Right-click Purge Deleted Messages button and edit the name of the button to have Purge only. Press ENTER on your keyboard to save the change.
  2. Close the Customize dialog box. This is the way your tool bar will look after all. Pressing Purge button will get rid of the marked for deletion messages.

Attach:UTORmail/OTLK2003-16.jpg Δ

Note about Outlook 2003 and Outlook 97-2002 PST files

According to Microsoft, there is an incompatibility between non-Unicode PST files created in Outlook 97 – Outlook 2002 and Unicode formatted Outlook 2003, preventing native viewing of older PST files in Outlook 2003.

http://office.microsoft.com/en-us/assistance/HA011190371033.aspx

However, it is possible to convert older PST files to the new Unicode format in step 2.) of the above link, making them accessible in Outlook 2003.

[[http://office.microsoft.com/en-us/assistance/HA011190371033.aspx | http://office.microsoft.com/en-us/assistance/HA011190371033.aspx

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