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Configuring Mac OS X Mail for UTORmail

UTORmail.ConfigureMacOSMail2 History

Hide minor edits - Show changes to markup

November 12, 2007, at 02:42 PM by gkatter -
Changed line 58 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/welcome-to-mail.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/welcome-to-mail.png \\

Changed line 68 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/general-information.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/general-information.png \\

Changed lines 85-86 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-server.png

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-server.png

Changed lines 99-100 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-security.png

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/incoming-mail-security.png

Changed lines 109-110 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server.png

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server.png

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http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

Changed line 126 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/account-summary.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/account-summary.png \\

Changed line 134 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/conclusion.png \\

to:

http://www.utoronto.ca/ns/utormail/docs/uploads/UTORmail/mac-mail/conclusion.png \\

November 05, 2007, at 04:40 PM by gkatter -
November 05, 2007, at 04:39 PM by gkatter -
Changed lines 140-141 from:

Help Protect Your E-mail with SSL

to:

Help Protect Your E-mail with Enhanced Security Network Access

Changed lines 150-151 from:
You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.

Last Updated: October 30, 2007

to:
You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
October 30, 2007, at 04:53 PM by gkatter -
Changed lines 150-151 from:
You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
to:
You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.

Last Updated: October 30, 2007

August 04, 2007, at 10:39 PM by dky -
Deleted lines 68-72:
  • For Account Type, select IMAP
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field. \\
Deleted line 69:

Click Continue. \\

Changed lines 73-76 from:
  1. Next, you'll be asked to fill in your incoming mail server information. \\
to:
  • For Account Type, select IMAP
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field. \\
Deleted lines 77-82:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-server.png

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.
  • Do not fill in your password here
    \\
Deleted line 79:

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Added lines 81-82:
  1. Next, you'll be asked to fill in your incoming mail server information. \\
Deleted lines 83-84:
  1. Next, you'll be asked to configure your incoming mail security: \\
Changed lines 85-89 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-security.png

  • Check the box that says Use Secure Sockets Layer (SSL).
  • Authentication should be set to 'Password'.
  • After making these changes, the window should appear as below: \\
to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-server.png

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.
  • Do not fill in your password here \\
Added line 91:

Click Continue. \\

Changed lines 93-94 from:
  1. Next, you'll be asked to configure your outgoing mail server: \\
to:

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Deleted lines 94-99:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server.png

  • Outgoing Mail Server should be set to smtp.utoronto.ca
  • Check the box that says Use Secure Sockets Layer (SSL)
  • For "User Name", enter your UTORid.
  • Do not fill in your password here \\
Changed lines 96-97 from:

Click Continue. This step does take a moment to complete.
When the process is complete, you will see the following screen: \\

to:
  1. Next, you'll be asked to configure your incoming mail security: \\
Changed lines 99-103 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-security.png

  • Check the box that says Use Secure Sockets Layer (SSL).
  • Authentication should be set to 'Password'.
  • After making these changes, the window should appear as below: \\
Deleted line 104:

Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Changed line 107 from:
  1. Next, you'll see a confirmation screen with the settings you have inputted: \\
to:
  1. Next, you'll be asked to configure your outgoing mail server: \\
Changed lines 109-114 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/account-summary.png \\

to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server.png

  • Outgoing Mail Server should be set to smtp.utoronto.ca
  • Check the box that says Use Secure Sockets Layer (SSL)
  • For "User Name", enter your UTORid.
  • Do not fill in your password here \\
Changed lines 116-117 from:

Click Continue. \\

to:

Click Continue. This step does take a moment to complete.
When the process is complete, you will see the following screen: \\

Added line 119:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server2.png \\

Changed lines 121-122 from:
  1. Next, you'll be told your account has been created: \\
to:

Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

Changed lines 123-124 from:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/conclusion.png \\

to:
  1. Next, you'll see a confirmation screen with the settings you have inputted: \\
Changed line 126 from:

Click Done. You should now see the main Mail window. \\

to:

http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/account-summary.png \\

Added line 128:

Click Continue. \\

Changed lines 130-139 from:
to:


  1. Next, you'll be told your account has been created:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/conclusion.png

    Click Done. You should now see the main Mail window.


August 04, 2007, at 09:58 PM by dky -
Changed lines 112-113 from:
  • Click Continue. This step does take a moment to complete.
    ** When the process is complete, you will see the following screen: \\
to:

Click Continue. This step does take a moment to complete.
When the process is complete, you will see the following screen: \\

Changed line 117 from:
  • Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\
to:

Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later. \\

August 04, 2007, at 09:56 PM by dky - add images
Changed lines 56-66 from:
  1. Start Mail. If Mail has not been run before, a new account creation wizard will appear, and you'll see a dialog window similar to the one pictured below:

NOTE: If you don't see this dialog it just means that Mail has been run before, and you need to continue here.

Click Continue.

  1. You'll be presented with the following window:

For UTORmail, use the following settings:

to:
  1. Start Mail. If Mail has not been run before, a new account creation wizard will appear, and you'll see a dialog window similar to the one pictured below:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/welcome-to-mail.png

    NOTE: If you don't see this dialog it just means that Mail has been run before, and you need to begin here.

    Click Continue.


  2. You'll be presented with the following window:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/general-information.png
Changed lines 73-79 from:
  • Enter your UTORmail email address in the last field.

Click Continue.

  1. Next, you'll be asked to fill in your incoming mail server information.

Do not fill in your password here

to:
  • Enter your UTORmail email address in the last field.

    Click Continue.


  1. Next, you'll be asked to fill in your incoming mail server information.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-server.png
Changed lines 85-92 from:

Click Continue.

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.

  1. Next, you'll be asked to configure your incoming mail security:
to:
  • Do not fill in your password here

    Click Continue.

    Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.


  1. Next, you'll be asked to configure your incoming mail security:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/incoming-mail-security.png
Changed lines 99-103 from:
  • After making these changes, the window should appear as below:
  1. Next, you'll be asked to configure your outgoing mail server:
to:
  • After making these changes, the window should appear as below:


  1. Next, you'll be asked to configure your outgoing mail server:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server.png
Changed lines 110-124 from:

Click Continue. This step does take a moment to complete.

  1. Next, you'll see a confirmation screen with the settings you have inputted:

Click Continue.

  1. Next, you'll be told your account has been created:

Click Done. You should now see the main Mail window.

to:
  • Do not fill in your password here

    ** Click Continue. This step does take a moment to complete.
    ** When the process is complete, you will see the following screen:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/outgoing-mail-server2.png

    ** Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.

  1. Next, you'll see a confirmation screen with the settings you have inputted:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/account-summary.png

    Click Continue.


  2. Next, you'll be told your account has been created:

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/mac-mail/conclusion.png

    Click Done. You should now see the main Mail window.


August 04, 2007, at 09:16 PM by dky -
Deleted lines 111-153:

At this point you'll need to make some additional changes to get Mail to read your E-mail on UTORmail. The instructions below detail this process.

Creating Your UTORmail Account in Mail

  1. From the Mail menu, select Preferences, then (if necessary) click the Accounts item to bring up the accounts preferences panel, pictured below. If you have completed the new account creation process above you should have values similar to the ones listed below. As mentioned before, some of these values will need to be changed.

To set up your UTORmail account, follow these steps:

  1. In the New Account Setup window, choose Email Account. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/new-account-setup.png

  2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/identity.png

  3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/server-info.png

  4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/user-names.png

  5. In the Account Name window, type a name for your account (e.g. "UTORmail" or your "email address"). Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/account-name.png

  6. In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.

    You may be prompted with the dialog box below, asking if you want to make Mozilla Mail your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/ssl-Mail-7.jpg

    In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password
Changed lines 117-159 from:

Advanced Configuration Information

  1. Open Mail, then open the Tools menu and select Account Settings...

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/account-settings.png

  2. Ensure there is a checkmark beside Check for new messages at startup.

  3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
    • When Mail is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Mail will try to reconnect.

  4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.

  5. Check Clean up (“Expunge”) Inbox on Exit.
    • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Mail. We recommend this option to make better use of shared University resources.

  6. Check Empty Trash on Exit.

Next click on the Advanced… button to make the following changes.

Attach:UTORmail/ssl-Mail-10.jpg Δ

  1. Click on the IMAP tab if it is not already visible in the foreground.
  2. Remove the checkmark beside Show only subscribed folders.
  3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
  4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
  5. The rest of the default settings are adequate
  6. Click OK
  7. Click OK again
to:
August 04, 2007, at 09:10 PM by dky - first revision
Changed lines 1-25 from:

(:title Configuring Mac OS X Mail to use SSL:)

Select "Preferences" from the "Mail" menu

Attach:UTORmail/AppleMail-prefs.png Δ

Select the "Accounts" pane from the "Preferences" window

Attach:UTORmail/AppleMail-accounts.png Δ

Select the "Advanced" tab from the "Accounts" pane

Attach:UTORmail/AppleMail-advanced.png Δ

and enable SSL using port 993

If you mark the "Use SSL" checkbox, the Port will be changed (from 143) to 993.

Attach:UTORmail/AppleMail-use-ssl.png Δ

Close the "Preferences" window, saving changes

Attach:UTORmail/AppleMail-close-pref.png Δ

Attach:UTORmail/AppleMail-save-changes.png Δ

to:

(:title Configuring Mac OS X Mail for UTORmail:)

Summary: This document provides specific instructions on how to configure the Mac OS X Mail application provided with Mac OS X for use with UTORmail.

Before You Start

Before you start, please ensure your UTORid has been activated, and that you have your @utoronto.ca email address and UTORmail configuration number handy. Also, be sure you are connected to the Internet before running Mail.

Configuring Mail for UTORmail

Quick Reference For Experienced Users

If you are experienced configuring E-mail client software, just use the values in the Values Summary box below. Otherwise, proceed to the directions for creating a new account.

(:table bgcolor=#f0f9ff border='1px solid gray' padding=5px width=100% cellspacing=0 cellpadding=2:) (:cellnr colspan=3 align=center:)General Configuration Values for Mail (:cellnr:)Configuration Setting: (:cell:)It is looking for the: (:cell:)Configuration Value: (:cellnr:)Email Address (:cell:)Your "@utoronto.ca" email address (:cell:)your-email-address@utoronto.ca (:cellnr:)Incoming Server (:cell:)UTORmail IMAP Server (:cell:)mailboxNN.utcc.utoronto.ca, enable SSL, port 993 (:cellnr:)Outgoing Server: (:cell:)UTORmail SMTP server (:cell:)smtp.utoronto.ca, Server port 587, Enable "Use Secure Sockets Layer (SSL)" (:cellnr:)Incoming User name: (:cell:)your UTORid (:cell:)your_UTORid (:cellnr:)Outgoing User name: (:cell:)your UTORid (:cell:)your_UTORid (:tableend:)

* Where "your_UTORid" is replaced by your UTORid.
** Where "mailboxNN.utcc.utoronto.ca" is replaced by your UTORmail configuration number.

Setting up your UTORmail account

  1. Start Mail. If Mail has not been run before, a new account creation wizard will appear, and you'll see a dialog window similar to the one pictured below:

NOTE: If you don't see this dialog it just means that Mail has been run before, and you need to continue here.

Click Continue.

  1. You'll be presented with the following window:

For UTORmail, use the following settings:

  • For Account Type, select IMAP
  • The Account Description, should be UTORmail
  • Full Name should be the name you would like to be displayed with your outgoing email.
  • Enter your UTORmail email address in the last field.

Click Continue.

  1. Next, you'll be asked to fill in your incoming mail server information.

Do not fill in your password here

  • Your Incoming Mail Server should be mailboxNN.utcc.utoronto.ca where NN is your UTORmail configuration number.
  • Your User Name should be your UTORid.

Click Continue.

Because your password is not present you'll see an error when you click Continue. Simply click Continue again to proceed with the wizard. You'll be able to set the correct values later.

  1. Next, you'll be asked to configure your incoming mail security:
    • Check the box that says Use Secure Sockets Layer (SSL).
    • Authentication should be set to 'Password'.
    • After making these changes, the window should appear as below:
  2. Next, you'll be asked to configure your outgoing mail server:
    • Outgoing Mail Server should be set to smtp.utoronto.ca
    • Check the box that says Use Secure Sockets Layer (SSL)
    • For "User Name", enter your UTORid.

Click Continue. This step does take a moment to complete.

  1. Next, you'll see a confirmation screen with the settings you have inputted:

Click Continue.

  1. Next, you'll be told your account has been created:

Click Done. You should now see the main Mail window.

At this point you'll need to make some additional changes to get Mail to read your E-mail on UTORmail. The instructions below detail this process.

Creating Your UTORmail Account in Mail

  1. From the Mail menu, select Preferences, then (if necessary) click the Accounts item to bring up the accounts preferences panel, pictured below. If you have completed the new account creation process above you should have values similar to the ones listed below. As mentioned before, some of these values will need to be changed.

To set up your UTORmail account, follow these steps:

  1. In the New Account Setup window, choose Email Account. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/new-account-setup.png

  2. In the Identity window, type in your name and email address in the appropriate fields as shown below. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/identity.png

  3. In the Server Information window, choose IMAP. In the Incoming Server field type mailboxNN.utcc.utoronto.ca (where NN is your configuration number). In the Outgoing Server field, type smtp.utoronto.ca (where NN is your configuration number). Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/server-info.png

  4. In the User Names window, type your UTORid in the fields for Incoming User Name. Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/user-names.png

  5. In the Account Name window, type a name for your account (e.g. "UTORmail" or your "email address"). Click Next.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/account-name.png

  6. In the final window, confirm all your settings and click Finish. The program will start and ask you for your password.

    You may be prompted with the dialog box below, asking if you want to make Mozilla Mail your default mail application. Please make the appropriate selection based on your preference. Usually, clicking on Yes will accommodate most circumstances.

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/ssl-Mail-7.jpg

    In the final window, confirm all your settings and click Finish. The program will start and ask for you for your password

Help Protect Your E-mail with SSL

(:include UTORmail.ConfigureSSLMacOSXMail2 lines=2..:)

Advanced Configuration Information

  1. Open Mail, then open the Tools menu and select Account Settings...

    http://www.utoronto.ca/ns/utormail/docs-beta/uploads/UTORmail/Mail/account-settings.png

  2. Ensure there is a checkmark beside Check for new messages at startup.

  3. Then make sure there is a checkmark beside Check for new messages every 15 minutes. The preference to check for new messages should be set to 15 minutes or more but not less.
    • When Mail is used with UTORmail, you will receive notification of new messages very soon after it is delivered to your INBOX. This option will not make such notification any faster or slower. However, when there is a network or post office failure, this option determines how often Mail will try to reconnect.

  4. In the pull-down menu beside When I delete a message, choose Mark it as deleted.

  5. Check Clean up (“Expunge”) Inbox on Exit.
    • This causes your deleted messages to be expunged--so they can no longer be undeleted and no longer take up space at the post office--whenever you exit Mail. We recommend this option to make better use of shared University resources.

  6. Check Empty Trash on Exit.

Next click on the Advanced… button to make the following changes.

Attach:UTORmail/ssl-Mail-10.jpg Δ

  1. Click on the IMAP tab if it is not already visible in the foreground.
  2. Remove the checkmark beside Show only subscribed folders.
  3. Remove the checkmark beside Server supports folders that contain sub-folders and messages.
  4. Ensure there is a checkmark beside Use IDLE command if the server supports it.
  5. The rest of the default settings are adequate
  6. Click OK
  7. Click OK again

Getting Help

http://www.apple.com/support/tiger/mail/

You can visit the Information Commons Help Desk on the first floor of Robarts Library, call for help at 978-HELP (4357) or send e-mail to <help.desk@utoronto.ca>.
July 30, 2007, at 11:15 AM by dky -
Added lines 1-25:

(:title Configuring Mac OS X Mail to use SSL:)

Select "Preferences" from the "Mail" menu

Attach:UTORmail/AppleMail-prefs.png Δ

Select the "Accounts" pane from the "Preferences" window

Attach:UTORmail/AppleMail-accounts.png Δ

Select the "Advanced" tab from the "Accounts" pane

Attach:UTORmail/AppleMail-advanced.png Δ

and enable SSL using port 993

If you mark the "Use SSL" checkbox, the Port will be changed (from 143) to 993.

Attach:UTORmail/AppleMail-use-ssl.png Δ

Close the "Preferences" window, saving changes

Attach:UTORmail/AppleMail-close-pref.png Δ

Attach:UTORmail/AppleMail-save-changes.png Δ

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Page last modified on November 12, 2007, at 02:42 PM