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UTORmail: Configuring Blackberry (BIS) for UTORmail

Summary: This document provides specific instructions on how to configure the Blackberry BIS for use with UTORmail.

Before You Start

• In the event of loss or theft of the BlackBerry, the only way to remove UTORmail access from the device is through your BIS account.
• In the event that the device is replaced with another BlackBerry, you can push your UTORmail email settings to the new device using BIS.
• You are be able to configure your account with more options; for example, email signatures can be set up through the portal.

Configuring your Blackberry (BIS) for UTORmail

Quick Reference For Experienced Users

BIS Account Setup

To use the BIS service with UTORmail, your BIS account must be set up.

1. Begin by selecting your Blackberry service provider (the link will open in a new browser window):
   Bell Mobility
   Rogers
   Telus
   
   
2. Click on the "Create New Account" button."
3. Review the "Blackerry Internet Service End User Agreement". After reading the agreement, click to check I have read and understand..., then click I Agree.
4. The next page asks for your Device PIN and Device ESN. These can be found on the outside of the box for your device, or found on the device itself, as follows:

On the device, go to Options > Status. The Status screen displays the device's PIN and two ESNs; you want the ESN (dec).

1. On the Account Setup page, enter the PIN and ESN (dec) numbers into their respective fields. Click Continue.
2. Enter a Password, and Confirm the password. We strongly discourage using your UTORmail/UTORid password.
3. Choose the language you wish for the web pages (the default is English).
4. Click Sign Up. Then click Next.

Your Blackberry BIS account is now set up. Continue to configure your Blackberry for UTORmail.

Set up UTORmail for use with BIS

1. If you are not already logged into your BIS account, go to your carrier's portal (above) and do so.
2. In the left navigation panel, click Email Accounts.
3. In the Email Accounts panel, click Set Up Account.
4. In the Email address field, enter your UTORmail email address
5. In the Password field, enter in your password. Confirm the password.
   
   
   
   
6. Click Next.
   BIS will attempt to auto-configure the email account, but more settings are needed.
7. Select I will provide the settings to add this email account. (pictured below)
   
   
   
   
8. Click Next.
9. In Select Account Type, click to select either a personal email account or work email account (either one is OK).
10. Under Internet Service Provider Email (POP/IMAP), click to select I will provide the settings to add this email account.
    
    
    
    
11. Click Next.
12. On the next page, enter your UTORid and password
13. For Email server, enter mailboxNNN.utcc.utoronto.ca where NNN is your configuration number
    (For example, if your configuration number is 300, then enter mailbox300.utcc.utoronto.ca)
14. Enter your UTORmail email address
    
    
    
    
15. Click Next.
    You should see a message, "Processing..."
16. If you have properly entered your UTORmail email account information, a pop-up window will appear stating: You have successfully configured access to: ...