Cost-Recovery for Dial-In Access - UTORdial Service

Policy

Effective September 1, 1997 the University will commence charging for all dial-in access. (See the memorandum from the Provost to PDAD&C (1997-98 #001) dated July 7, 1997). After consultation with the university community during the winter, a Task Force made recommendations which were accepted. For the full report of the Task Force, see the web at
 
<http://www.utoronto.ca/CNS/impdoc>.
 
Costs of Use
 
Access to UTORdial is regulated by the consumption of tokens. Faculty and staff with access to UTORdial will automatically receive one free token each term (3 per year) and students will receive one free token for each registered term. Tokens cost $4.00 each and are non-transferable and non-refundable. Tokens represent 20 hours of use at connection speeds of 33 Kbps or less ($0.20 per hour). At 56 Kbps, the consumption rate is $0.50 per hour or 8 hours per token.
 
An exemption from charging is allowed for:
 

1)

Those users located in buildings not yet connected to UTORnet. Vice-Provost McCammond wrote a memorandum to PDAD&C (1997-98 #008) dated August 6, 1997, outlining the exemption process. Users whose university offices are not on the university fibre backbone network and have no current possibility for connection, will continue to receive the service at their office at no charge.

2)

Departments who have access to the backbone at their building, but have not yet installed the horizontal wiring to reach the backbone will receive a period of "grace" for one year, after which they will be charged.
 
How To Buy Tokens
 
Tokens may be purchased in two ways:

1.

Faculty and staff may purchase tokens from the Library directly. The Library currently sells tokens to students and will continue to do so. Tokens may be purchased in person at three locations: the Robarts Library Information Desk, the Gerstein Science Information Centre and the Engineering Library. These locations accept cash, cheque, debit card, VISA and Mastercard. Also effective September 1, tokens may also be purchased over the phone by calling 978-8450 or 978-2280 and charging the purchase to VISA or Mastercard.

2.

Should your department wish to pay for the tokens, please charge your FIS accounts. You may do so through University of Toronto Computing. In order to reduce the administrative overhead in processing your request, please send your token requests by e-mail to:

<utordial.tokens@utoronto.ca >.
 
Requests may also be faxed to 971-2736 but priority will be given to e-mail requests. Please format your request as described below. Note that the position of the various FIS numbers is important to the efficient processing of your request.
 
Tokens can be added only to existing UTORdial accounts. Information about the UTORdial service may be obtained from the Information Desk at Robarts Library, by calling 978-8450, or by visiting the UTORdial website at:
 
<http://www.library.utoronto.ca/www/utor.html>
 
 
E-mail File Format for FIS Token Request
 
UTORdial account number
 
The UTORdial account number is based on the University of Toronto Library barcode, which is of the format 217610nnnnnnnn on existing library cards.
 
New photo-library cards will be issued, beginning in September '97, which will have expanded barcodes. The significant 8 digits (nnnnnnnn) will be presented separately on the front of the card as the "Library Number". Use these 8 digits or the last 8 digits in the barcode on the old style library card (they will be the same 8 numbers).
 
Each library card has a personnel or student number printed on it. The personnel number (PN) is of the format 000nnnnnn (9 digits) or sometimes simply the last six digits. The student number (SN) is of the format nnnnnnnnn (9 digits).
 
To identify which UTORdial account is to receive the purchased tokens, you may specify the last 8 digits of the library barcode (from a non-photo library card) or the Library Number from the new photo-library card. Or if you prefer you may specify the personnel number or student number and the UTORdial system will look up the barcode. Users must already have set up their own UTORdial accounts. If the number specified does not have an associated UTORdial account, no action can be taken.
 
FIS Funding Source
 
There are five possible combinations of FIS Commitment Fund Centre (CFC), Internal Order (IO), Fund and Cost Centre (CC). Please specify the combination that you wish to charge to in the following format. The relative position of each of the fields is important. Each FIS number may be separated by one or more spaces or by a comma, tab or dash. Charges will appear against the G/L Account 835053 (UTORdial communications charges).
 
The five combinations are:
 

Barcode/PN/SN
Barcode/PN/S
Barcode/PN/S
Barcode/PN/S
Barcode/PN/SN

#tokens
#tokens
#tokens
#tokens
#tokens

CFC
CFC
CFC
CFC
CFC

CC
IO
CC
IO
CC



Fund
Fund
IO





Fund

1. To charge a CFC and cost centre.
2. To charge a CFC and an internal order.
3. To charge a fund and a cost centre.
4. To charge a fund and an internal order.
5. To charge a fund and a statistical order.

 
The FIS information need not be repeated if it is the same for subsequent UTORdial accounts. The number of tokens must be an integer; partial token purchases are not permitted.
 
Example

This is an example of a request to purchase tokens for 5 UTORdial accounts and charge two different CFCs:

12345678

12345679
12345670

5

1
3

111111

55555

Three UTORdial accounts are purchasing 5, 1 and 3 tokens all charged to CFC 111111 and cost centre 55555.

000666666

000666667

2

8

234567

345678

402938

The two UTORdial accounts associated with personnel numbers 666-666 and 666-667 will have 2 and 8 tokens added and charged to CFC 234567, IO 345678, and Fund 402938

This information may be included in the body of the e-mail text or appended as a file. If appending a file, Excel or Word formats are preferred.

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To summarize, the offices to contact for registration and information:

  • For UTORdial registration, tokens, and general information, the Information Desk at the Library.

  • For charging of tokens to FIS, e-mail to
<utordial.tokens@utoronto.ca>.